Homeowners expect the Amazon experience in every buying process they have these days - are you meeting those expectations?
In today's #BuiltBy, we revisit the Tim Faller Podcast where Hatch CEO Chris Bache spoke to Tim Faller and his crew on the so-called "dark period," or the period of time after a sale has been made before the installation occurs.
In this episode, Tim and Chris discuss:
🔦 What the dark period is and why it's a killer to your customer's experience.
🔬 How to refine your buying experience by stealing from the best in the biz - Amazon
⭐️ What you need to put in place to become the best service in town.