BuiltBy Podcast
How to Build a Call Center For Your Remodeling Business [Podcast]
Matt chats with Ryan Shutt at Southwest Exteriors about how he intertwines marketing and an internal call center.
Great sales reps don't always make great sales managers, but there are tell-tale signs that you could have the next superstar already on your team.
In this episode of #BuiltBy, I had a chance to chat with Collin Beck, sales manager @ Express Flooring.
Watch 👆🏻 or listen 👇🏻:
Collin started his career as an on-call plumber before moving up the ranks to become a leader at one of the top-performing flooring companies in the country.
In this episode, Collin and I discuss:
– The early-on experiences that shaped Collin's trajectory to sales manager.
– How to develop the leadership mentality that is crucial to success in this role.
– Are great sales managers born or can they be trained?
– Collin's preferred sales methodology, and how he preaches it to his team.
– The qualities that make great sales reps, and how Collin structured his high-performing team.
– What Collin is doing to take advantage of the hot market (and how he's preparing for the future).
Other content you might find interesting
- Take this Assessment to See How Your Home Improvement Business Stacks Up
- 10 Ways to Re-Engage Leads With Texting
- Is the one-call close thriving – or dying – in home improvement?
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