Account Executive

We’re looking for a relentless sales pro to join our fast growing team in Richmond, Virginia.
Group 2257
Our sales team is small and we’ve built a great culture where everyone works together toward a common objective.

We are very metrics driven and hold ourselves to a high level of accountability. We are comprised of a team of passionate, motivated individuals who are committed to bettering the sales and customer experience for high consideration products. In addition to this, our core values are important traits for this role.

Group 2252
This role is predominantly outbound and you will be responsible for building a pipeline via prospecting and managing deal cycles from generation through to close.

Hatch has built the world’s most powerful Customer Engagement software for SMBs. Our mission is to help SMBs and sales teams Connect, Care and Convert more Customers. How do we do that? We provide the only SMS-Led software that automates SMB customer engagement throughout any point in the customer journey.

What to Expect in Your First 30, 60, 90 Days

30 Days
30 Days
Become an expert in the Hatch product and its use cases. Understand our clients - sit in on, and listen to/watch dozens of sales presentations and implementation calls to best understand prospect and, client wants, common questions, and find opportunities to create video content to support and improve experiences for both employees and clients. Understand our current sales process including our Salesforce environment. Know our competition and the industries we’re selling into (pricing, positioning, use cases). Run the Perfect Demo to Sales Leadership
60 Days
60 Days
Ability to pitch the Hatch product to our customers - sales/marketing reps, VP’s and CEOs. Master of our outbound sales motion. Prospect into a defined list of accounts and industries and begin building a sales pipeline through outbound prospecting via email, phone, LinkedIn. Report and forecast your book of business accurately to sales leadership. Manage and track customer and transactional information in Salesforce. Develop a territory account plan to meet and exceed individual and team sales goals.
90 Days
90 days
Identify new markets and additional target accounts for Hatch to sell into. Meet and exceed weekly outbound activity targets defined by sales leadership. Meet and exceed your monthly quota target defined by sales leadership. Ability throughout the sales cycle to provide feedback and support back to product and engineering teams. Assist with sales enablement efforts including case studies and sales collateral. Represent Hatch at conferences, events and meet-ups and be a Hatch ambassador.


What We're Looking For 👀

Our ideal teammate lives and breathes our Hatchitudes:

  • Have Grit: Building an amazing company that delivers amazing products and brings value to the world, takes perseverance and grit. Don’t give up on your first, second, third or 10th try.

  • Ownership: Own everything you do - all the time. Be accountable and finish what you start. Don’t point the finger. Don’t make excuses. Don’t pass the buck.

  • Be Invaluable: In other words, always be thinking about how to bring value. Every conversation and interaction with internal and external customers, you should be striving to bring value to that person or customer.

  • Be Downright Obsessed with Making Every Customer Successful: Make it your job, regardless of what your job title is. Think about things differently. Bring issues to the table, ask questions and help make things right, regardless of what your job title is.

  • Be a Learner: Have a thirst for learning and improving, ALWAYS. Strive to get better and always be improving.

  • Come with Solutions: Think about the problem or challenge and present solutions, don’t expect others to solve it for you.

  • Be Passionate About What You Do: You can convey that passion in a professional way, but care deeply about your work and be passionate about everything you touch.

  • Have Urgency in What You Do: If you’re lazy or comfortable with the status quo, you suck.

  • Be Collaborative: If you are an expert, bring your expertise. If you aren’t BUT you can support, listen and take in the experts feedback so you can help them accomplish their goals. Collaboration is a mindset that takes self awareness for EVERY situation.

  • Have a Positive and Optimistic Approach: Half the battle is looking at challenges through a different lense - approach everything through a positive and optimistic lense, where solving problems aren’t impossible and everything IS possible.


Additional Job Details

  • Location : Richmond, VA  (no remote for this role).
  • Employment Type : Full Time Only (no contract or part time).
  • Reporting Relationship : This position reports into the Head of Sales.
  • Travel : Light (1x per Quarter)