The key to converting customers and retaining them is conducting proper communication across the entire customer journey.
This guide contains proven outreach messaging sequence templates for 24 touch points across the customer journey, including:
- Instant lead outreach
- Estimate follow-up
- Aged lead and estimate re-engagement
- Appointment confirmations
- Aging equipment outreach
- Recurring service booking
- and more
Download the templates now to start increasing customer satisfaction and conversion.
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About Hatch
Hatch is the leading customer communication platform for businesses looking to enhance conversion, satisfaction, and efficiency. By combining AI-powered text, email, and voice with precise targeting, sales and service teams are able to turn conversations into revenue while lowering costs.

