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Customer Journey Message Map Template

To maximize close rates
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For service businesses, the key to conversion and retention is conducting best practice communication at every touch point across the customer journey.

But that means...

  • 7-day outreach sequences
  • Via 3 channels (SMS, email, phone)
  • Across 15-20 touch points

....which is a lot to wrangle.

To make it easy for you, this editable template maps all of this out, with proven messaging templates.

Use it to streamline your customer communication, stay consistent, and convert more leads at every stage.

Get the free template 👇

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About Hatch

Hatch is the leading customer communication platform for businesses looking to enhance conversion, satisfaction, and efficiency. By combining AI-powered text, email, and voice with precise targeting, sales and service teams are able to turn conversations into revenue while lowering costs.