Blog | Hatch

Hatch Updates 8.18.25

Written by Kristen McCormick | August 16, 2025

Here's the latest in Hatch updates—both product enhancements and content we've put out!

Table of contents:

  1. Reordering suggested responses
  2. Multi-campaign AI agents
  3. Meet with us at Pantheon
  4. Meet with us at Super Meeting
  5. Recent content and reminders

 

1. Reordering suggested responses

You can now change the order in which suggested responses appear in the open card. Simply drag and dorp them on the workspace configs page! 

 

2. Multi-campaign bots

You can now assign a bot to multiple campaigns in the Hatch Assistant playground! This makes monitoring and maintenance easier than ever.

 

 

3. Meet with us at Pantheon

ServiceTitan users, if you're headed to Pantheon next month, book some time to catch up with us in person! Our VP of Customer Success (Eric Blumenthal) will be meeting with customers 1:1 to review your account, make sure it's optimized, and answer any questions you may have.

👉 Hatch customers, book a meeting with us here

👉 Hatch curious, book a meeting with us here.

4. Meet with us at Super Meeting

We'll be doing the same thing at Super Meeting! If you'll be at Nexstar's Super Meeting on September 30, book some time with us to review your account, make sure it's optimized, and answer any questions you have.

👉 Customers and non customers can book a meeting with us here.

5. Recent content

Past announcements & reminders

Have questions?