Hatch Updates & Info
Introducing Conversational Analytics: Turn Voice AI Calls Into Actionable Insight
A new way to measure and optimize Voice AI performance in Hatch.
The Growth Engine
Resources, insights, and strategies for service businesses scaling with AI.
Hatch Updates & Info
New in Hatch: ServiceTitan Calendar Management Panel
See, configure, and manage all of your AI agent's ServiceTitan scheduling capabilities in one panel.
Kristen McCormick
Apr 13, 2026
Hatch Updates & Info
New: Rate Google LSA Leads Directly in Hatch
Now you can use Google LSA's lead rating feature right within Hatch, for better leads over time and more time saved.
Kristen McCormick
Apr 13, 2026
Hatch Updates & Info
The New Hatch: Leading the AI CSR Era
Why we rebuilt our website and brand, and what it took to represent the complete AI CSR platform for service businesses.
Kristen McCormick
Mar 26, 2026
Webinar recaps
Introducing Outbound Voice AI with Hatch [Webinar Recap]
A recap of our live Outbound Voice AI walkthrough — how it works and how it helps you scale outbound calls more efficiently.
Steven Knollmeyer
Mar 13, 2026
Hatch Updates & Info
Introducing Hatch Outbound Voice AI
Turn outbound calling from a manual bottleneck into a scalable, AI-powered workflow.
Steven Knollmeyer
Mar 6, 2026
Hatch Updates & Info
Introducing the Hatch Call Center Dashboard: Unified AI + Human Reporting
Learn how the Contact Center Dashboard gives you unified voice reporting across AI and human agents to drive operational clarity and revenue...
Steven Knollmeyer
Mar 3, 2026
Industry News & Insights
Don’t “Wait and See”: Why Service Businesses that Delay AI Will Pay the Price
Why “waiting it out” quietly erodes revenue, efficiency, and customer trust
Steven Knollmeyer
Feb 17, 2026
Hatch is Now a Certified ServiceTitan Partner
Hatch has completed ServiceTitan's new App Certification — a vetted, supported integration you can count on.
Hatch
Feb 13, 2026
Sales, Marketing, & Business Tips
The Science Behind High-Converting Estimate Follow-Up [Webinar Recap]
Learn how the Hatch + Siro integration automates estimate follow-up using in-home conversation data — and how one company influenced $2M in revenue...
Kristen McCormick
Feb 12, 2026
Industry News & Insights
Don’t Let Speed and Persistence be an Afterthought: Why Operations Win When Lead Handling Does
The teams that win don’t just generate demand—they operationalize speed and persistence at scale
Steven Knollmeyer
Feb 10, 2026
Hatch Updates & Info
New in Hatch: Dashboard + Conversations Page
A new level of visibility into your AI agents, human agents, and outcomes—so you can optimize faster and scale smarter.
Steven Knollmeyer
Jan 26, 2026
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