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Pricing built for how
service businesses scale

Pricing is platform fee plus usage. Plans are annual, paid monthly per location. 

Included in the platform:

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AI
Agents

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Full journey
automation

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Custom campaigns & targeting

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Multi-inbox workspace

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AI setup
& support

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Performance & ROI
reporting

Hatch Standard

For teams turning inbound demand into booked jobs.


  • Hatch-Checkmark Automate lead response and follow-up across channels
  • Hatch-Checkmark Manage conversations with AI + humans in one workspace
  • Hatch-Checkmark Integrated workflows with your CRM & lead sources

Hatch Pro

For teams scaling conversion across channels and workflows.


  • Hatch-Checkmark Everything in Hatch Standard, plus:
  • Hatch-Checkmark More contacts and conversations included
  • Hatch-Checkmark Access to custom reporting and marketing blasts

Hatch Enterprise

For complex, high-volume teams that need control and visibility.


  • Hatch-Checkmark Everything in Hatch Pro, plus:
  • Hatch-Checkmark Rich analytics and operational oversight
  • Hatch-Checkmark Designed for multiple locations, divisions, or service areas

Platform details

AI only works when it's embedded into your operations. Hatch unifies AI, humans, and integrations so you scale without complexity.

Omnichannel AI agents

  • Voice, SMS, and email AI that handles real conversations end-to-end
  • Shared knowledge base trained on your business and data
  • Edit behavior and responses anytime—no vendor dependency
  • Reads and writes data across connected systems in real time

Campaigns and communication

  • Trigger sequences across every stage of the customer journey
  • Custom targeting using CRM and lead-source integrations
  • Multi-inbox workspace for teams, AI, and departments
  • Visual boards to track, manage, and hand off conversations

Compliance and control

  • Best-practice templates for messages, campaigns, and AI agents

  • Built-in compliance across voice, SMS, and email

  • Guardrails & permissions for teams and locations

Support and Success

  • Guided onboarding with a dedicated account manager

  • Solutions engineering and ongoing technical support

  • Support via Zoom, email, and in-app chat

  • Performance, conversion, and ROI reporting

USED BY 1,000+ BUSINESSES TO INCREASE APPOINTMENTS & SALES
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Request pricing

See how the Hatch AI CSR platform turns customer communication into a revenue engine.

  • Always-on customer engagement
  • Convert more with less
  • Lower CAC, higher revenue efficiency
  • Enterprise-grade operational efficiency

TESTIMONIALS

Hatch is driving ROI for 1,000+ businesses

"We tripled our set rate in just under 90 days with Hatch."

bone dry roofing - hatch testimonial Matt Tyner Bone Dry Roofing CMO

"We're closing 20% more revenue per month, even during shoulder season."

apex logo - hatch testimonial Zac Sinclair VP of Sales Apex Service Partners

"No lead slips - every marketing dollar gets followed up on."

luxury bath njpa - hatch testimonial Stephanie Bradley Marketing Director Luxury Bath

Ready to see Hatch?

Book a demo today and we'll give you a personalized tour of the platform.