Pricing built for how
service businesses scale
Pricing is platform fee plus usage. Plans are annual, paid monthly per location.
Included in the platform:

AI
Agents

Full journey
automation

Custom campaigns & targeting

Multi-inbox workspace

AI setup
& support

Performance & ROI
reporting
Hatch Standard
For teams turning inbound demand into booked jobs.
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Automate lead response and follow-up across channels
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Manage conversations with AI + humans in one workspace
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Integrated workflows with your CRM & lead sources
Hatch Pro
For teams scaling conversion across channels and workflows.
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Everything in Hatch Standard, plus:
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More contacts and conversations included
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Access to custom reporting and marketing blasts
Hatch Enterprise
For complex, high-volume teams that need control and visibility.
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Everything in Hatch Pro, plus:
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Rich analytics and operational oversight
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Designed for multiple locations, divisions, or service areas
Platform details
AI only works when it's embedded into your operations. Hatch unifies AI, humans, and integrations so you scale without complexity.
Omnichannel AI agents
- Voice, SMS, and email AI that handles real conversations end-to-end
- Shared knowledge base trained on your business and data
- Edit behavior and responses anytime—no vendor dependency
- Reads and writes data across connected systems in real time
Campaigns and communication
- Trigger sequences across every stage of the customer journey
- Custom targeting using CRM and lead-source integrations
- Multi-inbox workspace for teams, AI, and departments
- Visual boards to track, manage, and hand off conversations
Compliance and control
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Best-practice templates for messages, campaigns, and AI agents
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Built-in compliance across voice, SMS, and email
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Guardrails & permissions for teams and locations
Support and Success
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Guided onboarding with a dedicated account manager
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Solutions engineering and ongoing technical support
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Support via Zoom, email, and in-app chat
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Performance, conversion, and ROI reporting
USED BY 1,000+ BUSINESSES TO INCREASE APPOINTMENTS & SALES
Request pricing
See how the Hatch AI CSR platform turns customer communication into a revenue engine.
- Always-on customer engagement
- Convert more with less
- Lower CAC, higher revenue efficiency
- Enterprise-grade operational efficiency
TESTIMONIALS
Hatch is driving ROI for 1,000+ businesses
"We tripled our set rate in just under 90 days with Hatch."
Matt Tyner
Bone Dry Roofing
CMO
"We're closing 20% more revenue per month, even during shoulder season."
Zac Sinclair
VP of Sales
Apex Service Partners
"No lead slips - every marketing dollar gets followed up on."
Stephanie Bradley
Marketing Director
Luxury Bath
Ready to see Hatch?
Book a demo today and we'll give you a personalized tour of the platform.