Prompt, personalized communication at scale
Satisfy, convert, and streamline with Hatch AI.
Hatch in a nutshell
Whether you're targeting leads, prospects, or existing customers, automated outreach is the key.
1. Automate your outreach
Put effective, personalized outreach on autopilot – text, email, and voicemail.
2. Win the response
Use our pre-built sequences, proven to increase response rates.
3. Close the deal
Get notified and jump in as soon as they respond so you can close the deal.
How Hatch AI works
AUDIENCE BUILDER | CAMPAIGNS | AI | WORKSPACES | REPORTING | SUPPORT
Set your goal
First and foremost, what specific objective you looking to achieve? Hatch supports multiple goals across your funnel:
- Convert leads
- Follow up on quotes
- Book appointments
- Satisfy customers, and more.
AUDIENCE BUILDER
Build your audience
Next, build the segment you want to target. Hatch lets you get super granular while eliminating hours of list importing and updating.
- Direct integration with CRM and lead sources
- Filter for any criteria in your database
- Contacts auto-enroll per your criteria
CAMPAIGNS
Create your campaign
Now you can create your outreach message sequence—tailored to that specific audience and engineered to get responses.
- Multi-channel messaging (text, email, voice)
- Proven, best practice-based templates
- Continuous (tasteful) outreach until the contact responds
HATCH AI
Let your Hatch AI bot handle responses
Train an AI bot to converse with customers according to your processes and brand voice—saving you hours while enhancing the customer experience.
- AI-powered text, email, and voice
- Full control over persona and scripting
- True two-way conversation
WORKSPACES
Manage it all in one place
Organize your conversations into column-style boards where you can track, monitor, and jump in if the need arises.
- Customize columns to your pipeline
- View all correspondence in one thread
- Bots will move and assign contacts accordingly
REPORTING
See the results in your dashboard
Last but not least, get a 360-degree picture of your AI and human performance to measure ROI and optimize for success.
- Filter by campaign, channel, rep, or bot
- Measure cross-funnel conversion
- View appointment, sale, and revenue data
INTEGRATIONS
Seamless integrations
Hatch integrates seamlessly with the top lead sources and CRMs so you can create targeted campaigns tied to real-time activity.
SUPPORT
Support at every stage
We are with you at every step so you can equip your team—both humans and AI bots—for maximum success.
- White glove onboarding
- Dedicated Account Manager
- Email and in-app chat support
- In-app tools for AI optimization
COMPLIANCE
Compliance as a priority
We're in a new age of TCPA. Compliance is built in to our onboarding and app to ensure your campaigns perform optimally.
- 10DLC registration
- TCPA compliance
- Transparency into deliverability and opt-out rates
AI that delivers
Streamline, satisfy, and scale with Hatch AI.
Book a demo today.
FAQs about Hatch
What is Hatch?
Hatch is a contact center communication platform for sales and service teams that is text- and AI-first. With custom AI bots that converse with your contacts and automation to streamline everything, you can seize every opportunity across the customer journey while also saving time and controlling overhead costs.
Is Hatch a CRM?
Hatch is not a CRM. You connect it to your CRM so that you can create campaigns, audiences, and workflows based on the details about your contacts—all of which are stored in your CRM. Think of Hatch as the communication arm of your CRM.
Is Hatch a lead aggregator?
Hatch is not a lead aggregator, but it allows you to enhance your lead spend ROI. When you integrate Hatch with your lead sources, your campaigns can fire out to leads the minute they fill out a form, while you're top of mind and before your competitors can get to them. No list creation, importing, or updating.
Is Hatch a mobile app?
Hatch is both a desktop and mobile app, so you can perform all of the same operations using your phone or computer.