RESOURCES

eBooks & Guides

eBooks, checklists, and guides developed to improve
your conversational sales and marketing strategy.

FEATURED

The Sales Conversation Playbook

Your guide to engagement, follow-up, and objections.
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POPULAR

11 Traits of Highly Successful Outbound Contact Centers

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PLAYBOOK

Preparing for
the AI Revolution

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Templates & Checklists

 


Playbooks

eBOOK

The 10 Most Expensive CRM Mistakes

... and how to avoid them.

eBOOK

What's a Good Opt-Out Rate?

+ How to Keep Yours Low

eBOOK

The HVAC Guide to Shoulder Season

How to Prepare for and Thrive During Off-Peak Periods

eBOOK

The Power of Conversational AI

An unprecedented way to 10X engagement while saving hours.


eBOOK

35 Spam Triggers to Avoid in Your SMS Campaigns

And what to say instead!


eBOOK

The Undeniable Power of ServiceTitan + Hatch AI

An unprecedented way to 10X engagement while saving hours


eBOOK

Optimizing Across Your Funnel

How to Attract, Convert, and Retain Today's Customer


eBOOK

Preparing for the AI Revolution


eBOOK

9 Tips to Get the Most Out of ServiceTitan

Features, integrations, and insights that enhance value
eBOOK

Mastering Customer Communication

10 Strategies to Drive Sales & Retain Clients
eBOOK

The AI Implementation Guide for Call Centers

Everything you need to actually start using AI now
eBOOK

Understanding AI

For sales & marketing pros
eBOOK

How Much Do Google Ads Cost for Contractors?

Compare your costs to industry averages
eBOOK

7 Must-Know ServiceTitan Features

For midsize and multi-location businesses
eBOOK

How to Use AI to Increase Appointment Set Rates

7 strategies to book more appointments ...with real examples!
eBOOK

Why the Remodeling Market is Declining

eBOOK

14 Powerful Sales Techniques to Increase Your Close Rates

This free guide has 14 sales strategies with proven tactics! You’ll learn: 

eBOOK

6 ServiceTitan Features to Better Manage Your Cash Flow

In this free guide, we cover six helpful features in ServiceTitan that you can use to:

eBOOK

What Homeowners Want from Contractors in 2024

You'll learn:

eBOOK

The 2024 Guide to Business Texting

This guide is your cheat sheet to successful texting. It's got:

eBOOK

The 13 Best Marketing Strategies for Contractors in 2024

Every year brings new trends and customer preferences…so what are the best ways to resonate with homeowners this year? Which strategies are the best use of your time and budget?

eBOOK

The 2024 Business Planning Guide for Contractors

In this 2024 Business Planning Checklist, we share 10 things to examine in your home service business, based on key industry metrics and emerging trends, to make sure you’re set up to grow in 2024.

eBOOK

Is Angi Worth It for Contractors?

All your questions (and complaints!) answered.

REPORT

The 2024 State of the Contractor Call Center

Your Compass for Success in Sales, Operations, and Technology this Year

eBOOK

How to Get More Out of Your CRM

16 Pro Tips to Improve ROI

eBOOK

The Complete Guide to Conversation Optimization

Build effective Speed-to-Lead and Sales Follow-up strategies for your business.

eBOOK

How to Become a Multi-Location Business

Expanding your business is exciting, but it's a big decision that requires careful thought and planning. This guide covers the benefits of multi-location ownership, key considerations when expanding, and how to grow locally.

eBOOK

7 Ways to Optimize Your Call Center

This free guide has 7 tangible ways to turn your call center into a money-maker for your business—with real examples!

eBOOK

14 New AI Features in ServiceTitan

Download our Free Guide to ServiceTitan and find out: 14 game-changing AI features coming to ServiceTitan, 13 platform improvements that users are giddy over, and how they benefit your business

eBOOK

13 Best Free AI Tools for Call Centers

You don't have to be a tech whiz to start implementing AI now. In fact, here are 13 free (and easy-to-use) AI tools that can help you!

eBOOK

5 Free Ways to Generate (Lots of) Qualified Leads

Lead aggregators are good and all, but nothing beats free, qualified leads that find you on their own.

eBOOK

Why Mobile Carriers Are Blocking Business Texts

In this complete 10DLC Approval Guide, you'll learn:

eBOOK

6 Reasons Your Leads Aren't Responding

Getting homeowners to respond is like herding cats. In this free guide, you'll learn:

eBOOK

The Complete Guide to ServiceTitan

Understand exactly what ServiceTitan is and how to get the most out of it.

eBOOK

The #1 Trick to More Contractor Sales

After working with hundreds of contracting businesses over the years, we've nailed down what actually works in getting more sales. Even better? It's easier than you think.

eBOOK

The ChatGPT Cheat Sheet for Home Service Businesses

19 prompts to use for marketing, operations, and customer communication.

eBOOK

8 Mistakes to Avoid with Your Lead Aggregator

Learn eight mistakes to avoid so you can:

eBOOK

The Speed-to-Lead Playbook

Reducing your lead response time from 10 to 5 minutes can increase your contact rates by 900%. Learn exactly how to set more appointments here.

eBOOK

How Top Home Improvement Businesses Prepare for a Recession

What should home improvement companies do to not only ride out the storm but come out better than before? Grab tips from the top business experts in the industry.

eBOOK

How to Use Text to Win More Sales (with Examples)

Learn how to reach new leads, follow up with prospects, and  engage existing customers using text messaging.

eBOOK

6 Ways to Find & Hire Install Teams & Subcontractors

Download this eBook for strategies to source and hire installation teams and subcontractors during a labor shortage.

eBOOK

The Sales Follow-Up Playbook

Download the Sales Follow-Up Playbook today for proven strategies, templates, and ideas that you can implement to capture more revenue from leads that don't buy this year.

eBOOK

How to Use Financing to Win More Deals

Learn when and how to offer financing throughout your sales process so your team can increase their close rate.

eBOOK

How to Combat the Dark Period with White Space Communication

Proactive sales and communication tactics to use during the "dark period" between post-sale and pre-installation.

eBOOK

The Facebook Ads Guide for Home Improvement

Download the Facebook Ads Guide for proven strategies to help you advertise on Facebook and generate more leads to grow your home improvement business.

eBOOK

Google My Business: The GMB Playbook

Download the GMB Playbook today for tips on how to make your business listing stand out on Google Search & Maps.

 

 

Case Studies

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