PLAYBOOK

The 2024 State of the Contractor Call Center

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How do you stack up to competitors?

If you want to truly grow, you need to understand how your performance compares to industry averages.

In this 2024 State of the Contractor Call Center report, we surveyed over 125 home service call centers to bring you benchmark data and insights on:

  • Set and close rates
  • Lead generation and sales
  • AI readiness...and much more.

Use it to assess your call center performance and strategize for growth in 2024. Download it today!

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Convert leads and satisfy customers in 67% less time

See how 1,000+ businesses are using Hatch AI to automate and accelerate:

  • Lead qualification
  • Appointment setting
  • Prospect follow-up
  • Customer engagement
  • ...and more, with AI-powered text, email, and voice

...and more, with AI-powered text, email, and voice



With Al-powered text, email, and voice, you can engage every lead, follow up on every estimate, and wow every customer-all while saving time and overhead costs. Schedule a demo now!

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About Hatch

Hatch is the AI growth engine for service businesses, with AI CSRs across voice, SMS, and email that increase conversion, improve revenue efficiency, and accelerate growth at every stage. Whether you're a single-location shop or a national brand, Hatch scales communication without adding headcount or complexity.

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