The AI growth engine for service businesses

Scale revenue, not costs. Join 2,000+ customers using Hatch.

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Official partners

Powerhouse
Yelp
ServiceTitan
Angi
Modernize
improveit360
Thumbtack
Acculynx
Siro
Nexstar
Activeprospect
Everconnect
LeadPerfection
Wingen
Acca

Trusted by 2,000+ service brands raising the bar

All success stories

Peaden: 3x Conversion on After-Hours Calls

Reyn Rogers
Director of Strategic Growth
Case Study

High Ground: 81% of Leads Booked by AI

Rich Jordan
CEO
Case Study

Bone Dry Roofing: $7M in Rehash Revenue

Matt Tyner
CMO
Case Study

Pella: 30% Growth Without Adding Staff

Jason Dowdy
COO
Case Study

Free Agency: $70M in Client Revenue

Bri Skiffington
Founder & CEO
Case Study

Turn your customer communication into a revenue engine

For service businesses, communication is everything. Hatch ensures every conversation is a catalyst for satisfaction, conversion, and growth.

View this case study

Apex: 20% more revenue per month

Zac Sinclair

Handle every call without adding overhead

AI handles every inbound call—leads, support, vendors, and spam—so your team stays focused on high-value work and your operations stay efficient.

24/7 Call Handling
Chat conversation screenshot with audio waveform at the top, showing Julien from Premier Air Pros helping Tony inquire about a central air quote.
Chat interface showing a conversation between Julien AI and Tony about getting a quote for central air, with audio waveform and timestamps.

Convert more leads into revenue

AI engages every new lead instantly, and delivers consistent, personalized follow-up that increases bookings and closed jobs.

Speed to Lead
Estimate Follow-up
Lead Nurture

See the real impact of your AI

Track appointments, sales, and performance across AI and humans so you always know what’s working, what’s not, and the ROI you’re getting.

Command Center
Dashboard showing attribution metrics including 1,719 appointments, 426 sales, and $767,053 average response rate with campaign launches and contact funnel data.
Dashboard showing metrics: 1,719 appointments, 426 sales, and $767,053 average response rate with campaign launches bar chart and contact funnel details.

Increase efficiency so your team can scale

Scattered tools increase cost and complexity. Hatch unifies voice, SMS, and email into one platform for clarity, control, and scale.

Command Center
Dropdown menu in a conversion form with options for New leads, Recent estimates (selected), Unbooked leads or cancels, and Past customers or members, and a Save and continue button below.
Dropdown menu titled 'Who do you want to convert?' with options including New leads, Recent estimates (selected), Unbooked leads, aged estimates, or cancels, and Past customers or members, and a 'Save and continue' button below.

You don't have to go find new leads. Just take care of the ones who already want to do business with you.

- Matt Tyner, CMO

AI that works the way service businesses work

Scaling customer communication takes more than scripts and software. Hatch gives you hands-off AI with hands-on control.

View this case study
Rowdy Boling

Handle every call with AI voice that books, qualifies, and supports 24/7

Voice AI follows your scripts and tone, with warm transfers, complete transcripts, and natural, low-latency interactions across every call.

Voice AI
Audio message interface showing a voice recording from Maria & Enid dated November 26, 2025, with options for playing 'Appointment Booked' and 'Follow-up Scheduled' messages, both timed at 11:40 am.
Audio message interface showing a conversation between Maria and Enid dated November 26, 2025, at 11:40am, with audio playback controls and waveform display, followed by two recorded messages titled 'Appointment Booked' and 'Follow-up Scheduled' both timestamped 11:40am.

Deliver instant, 24/7 responses across SMS 
and email

AI doesn't just reply—it manages full conversations and books appointments, moving every lead forward without manual follow-up.

Messaging AI
Chat conversation between Julien AI and Tony discussing a kitchen remodel with new cabinets, countertops, and flooring, followed by Julien offering to schedule a free design estimate.
Chat conversation with Julien AI from Cornerstone Remodeling discussing a kitchen remodel with Tony, including new cabinets, countertops, and flooring, and scheduling a free estimate.

Perfect every interaction with AI trained around your business

Not all AI is accurate. Fine-tune every detail so your AI stays on brand, compliant, and focused on outcomes, not just responses.

Knowledge Engine
FAQ section listing 'Minimum Service Fee' and 'Financing Arrangements' with options to edit or delete, and a button to add item; document section showing a PDF file named company-overview.pdf (98KB) with a delete option and an 'Upload document' button.
FAQ section listing Minimum Service Fee and Financing Arrangements with edit and delete icons, plus an Add item button; below is a Documents section showing company-overview.pdf file of 98KB with delete icon and an Upload document button.

Architect a brand-defining customer journey

Design and coordinate SMS, email, and voice journeys that nurture leads, re-engage customers, and drive conversion across every stage.

Journey Builder
Flow chart showing five stages: 1. Book estimate appointment, 2. Follow up on estimate, 3. Schedule install, 4. Follow up on install, 5. Book recurring service.
Flowchart with five stages: Stage One - Book estimate appointment, Stage Two - Follow up on estimate, Stage Three - Schedule install, Stage Four - Follow up on install, Stage Five - Book recurring service. Each stage has a corresponding icon.

One workspace for human CSRs, AI, and managers to work together

Conduct, review, and hand off conversations in one place, with the performance metrics you need to strengthen ROI and operational visibility.

Command Center

VOICE AI DEMO

Talk to Hatch Voice AI

An AI agent will call you within a minute. Just remember, this is a demo—your agent can be fully customized to fit your business needs.

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Julien will call you within the next minute. Make sure your phone is nearby.

Lead the next decade of AI-driven service operations

Great service brands combine operational excellence with customer experience. AI should enhance that, not replace it.

Diagram showing a central H icon connected to lead sources (Yelp, Angi, Google), channels (blog, email, mobile), CRMs (Mailchimp, HubSpot, Salesforce), and humans + AI icons.

Hatch integrates with your CRM, lead sources, marketing tools, and scheduling systems so your team and AI can operate in one cohesive layer.

Data Bridge
Diagram illustrating a customer interaction with AI providing speed and a human providing judgement, connected in a loop with arrows.

The strongest service brands pair AI's speed with human judgment to deliver consistent, brand-defining customer experiences.

Command Center
Diagram showing Calls, SMS, Booking, and Follow-up icons connected above a box labeled 'AI Infrastructure Layer' with the caption 'Powering every interaction'.

AI drives revenue when implemented right. Hatch provides enterprise-grade infrastructure and playbooks that embed AI into your processes.

AI Embed
Blurred image showing an indoor space with windows and indistinct objects.
Rated 4.3
(76)

Join the service brands
accelerating revenue with AI

AI is redefining how service teams work. Here’s how top brands are shifting to faster, smarter, revenue-driving conversations.

Just over the last month, we booked 123 leads that we otherwise would not have answered with Hatch AI. That's real revenue on the board.

- Rich Jordan, CEO

81%
of bookable leads booked by AI
80%
decrease in abandoned call rate
High Ground Service Pros
Play
Case Study

We've nearly tripled our conversion rate on after-hours and overflow calls in just a matter of months.

- Reyn Rogers, Director of Strategic Growth

3x
conversion on after-hours and overflow calls
30%
of all revenue influenced by Hatch
Peaden
Play
Case Study

We grew over 30% last year and we didn't add any people to do all that work.

- Jason Dowdy, COO

30%
revenue growth without adding staff
74%
response rate on rehash
Pella
Play
Case Study

Our Voice AI is asking the questions that we don't, and we're closing deals from it.

- Rowdy Boling, VP of Sales & Marketing

$365K
in sales attributed to Hatch in 60 days
100X
ROI
Crown Roofing
Play
Case Study

We show up on Monday morning and there are 15 scheduled appointments already there.

- Trevor Calero, CEO

86%
of revenue influenced by Hatch
84%
reduction in missed calls
Skyview
Play
Case Study

There's inflection, there's empathy. Denise asks the right questions to get to the real problem and we didn't even prompt her to.

- Adrianne Gosselin, Director of Marketing

80%
more bookings with Voice AI
90+
appointments set per month by AI
Shafer Services
Play
Case Study

Our CSRs aren't chasing leads anymore. The AI does all of that so they can focus on the ones ready to buy.

- Kelly Mesaris, VP of Operations

2x
higher set rates
<1 min
speed to lead response time
LB Capital
Play
Case Study

Hatch has been vital in our ability to grow as a company. It's not just helped us scale, but uncovered opportunities we would have missed.

- Stephanie Bradley, Marketing Director

2x
higher set rate
$4M
in revenue in 7 months
Luxury Bath NJPA
Play
Case Study

Last year, out of the rehash follow-up team, we closed over $7 million worth of business.

- Matt Tyner, CMO

2.5x
higher booking rate
$7M+
closed from rehash and follow-up
Bone Dry Roofing
Play
Case Study

We have about $70 million in the last 12 months that has passed through Hatch.

- Bri Skiffington, Founder & CEO

$70M
in client revenue influenced by Hatch
Free Agency
Play
Case Study

3xhigher set rate

20%revenue lift

$80ksaved annually per AI agent

Rated 4.3
(76)

Scale revenue, not headcount

Computer monitor displaying a campaigns analytics dashboard with metrics for appointments, sales, revenue attributed, campaign launches graph, and a contact funnel summary.