Turn every conversation into revenue
Hatch AI agents converse, qualify, and set appointments in 67% less time.
TRUSTED BY +1,000 BUSINESSES
Hatch has driven $3.1B in revenue for our customers
HIGHER RESPONSE RATES
ROI ON LEAD SPEND
HIGHER CUSTOMER ENGAGEMENT
INCREASE IN CLOSE RATES
Seize more opportunities across your funnel
Hatch AI lets zero conversations slip. No more missed opportunities from slow, ineffective communication.
- Engage every lead instantly
- Follow up on every estimate
- Revive every unengaged contact
Deliver unparalleled customer convenience - at scale
Unlike humans, your AI agents can handle multiple conversations at once without skipping a beat. Use them to:
- Give every customer personalized attention
- Reach resolutions in minutes, not days
- Stand out as a brand
Give your humans growth work, not grunt work
Your AI agents cover the repetitive, but essential work so your humans can:
- Employ their true talents
- Focus on strategic growth
- Accomplish more gratifying work in less time
One Hatch bot alone
CONVERSATIONS
HANDLED PER MONTH
RESPONSE TIME
SAVED PER WEEK
SAVED IN OVERHEAD
PER YEAR
Carry out effective communication at scale
The secret to higher response rates is all in the delivery
Multiple channels
Text, email, voicemail
Multiple touches
Keep following up until you get a response
The right messaging
Use our templated campaign sequences and messages
The right rep
Jump in and engage in real-time as soon as you get a response
"Hatch is the first product I have seen use AI
to provide actual business value."
Hatch is generative AI
you can trust
Train your bot unlike any other AI on the market so you can stay hands-off, yet in-control and on-brand.
True customization
Keep your bots on-brand with custom personas, instructions, and business information.
Full control
Rest easy knowing you can monitor conversations, success rates and response times, and take over at any time.
Built-in guidance
Confidently launch your bots with the help of dedicated support and built-in optimization tools.
Ease of use
Steer clear of confusing code or complex branch-building—instruct your bot with conversational language.
"Hatch is the first product I have seen use AI
to provide actual business value."
On a platform built for efficiency
Delight your customers while elevating the employee experience.
Custom campaigns
Multi-touch messaging using text, email, and voicemail – with templates.
Shared
workspaces
Track, share, and assign conversations in visual, pipeline-style boards.
Unparalleled targeting
Create granular audiences and campaigns tied to real-time contact activity.
Seamless integration
Connect directly to your CRM and lead sources to eliminate hours of list creation.
"This is going to save us $30k/mo in overhead trying to overstaff for incoming messages we can't get to."
Not just a communication solution - a revenue solution
Get a crystal clear picture of how your conversations are translating into revenue for your business.
Campaign performance
See which Hatch campaigns are generating the most revenue.
Rep
performance
View sales generated, response times, messages sent, and more.
Big-picture reporting
Track conversion rates across your funnel as well as month-over-month metrics.
ROI
tracking
Get a transparent view of your Hatch-influenced revenue.
"We uncovered $1.5 million in winback business with Hatch. It has changed our entire approach."
Chris Hove
CMO, Matrix Basement Systems
Turn every conversation into revenue with Hatch AI.
Book a demo today and see how Hatch increases revenue while decreasing costs.
Frequently Asked Questions
What is Hatch?
Hatch is a contact center communication platform for sales and service teams that is text- and AI-first. With custom AI bots that converse with your contacts and automation to streamline everything, you can seize every opportunity across the customer journey while also saving time and controlling overhead costs.
How does Hatch AI work?
Hatch AI allows you to build customized AI agents that converse with your leads, prospects, and customers and take the appropriate admin action in Hatch.
You configure your bot with a name, a personality, and a directive (like to book appointments or follow up on quotes). Then you give it a series of instructions, called prompts, on how to complete that job. Finally, you set rules so the bot knows how to detect and handle unqualified leads or those who need to speak with a human.
Do I need to be tech-savvy to use Hatch AI?
Nope. Hatch Assistant does not require any coding or complex branch building. All of the prompts and instructions you give are in plain language, like "Ask the customer what day and time works best for them." The bot builder also comes with built-in tools to ensure your bot is set up for highest success.
And finally, we have your back with dedicated onboarding and support throughout.
Can I really trust a bot to interact with my customers?
Sure can. Your bot will follow your prompts and rules so that it behaves exactly as you want, and you'll have a test conversation window right in the bot builder so you can test out refinements as you make them.
And as we mentioned above, you'll have the tools and human guidance to make sure you've set it up properly.
You might like to know that our customers are now using bot conversation transcripts to train their humans—they're that effective.
What does it mean that Hatch uses "generative AI"?
Generative AI is AI that can come up with its own content. So while prescriptive AI takes existing data and makes suggestions, such as “Follow up with this customer,” generative AI can actually come up with the actual follow up message for the customer. And Hatch AI takes that a step further: your bots will text customers for you and hold authentic conversations with them.