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Built for the realities of home service growth

Hatch helps home service businesses handle demand, convert more jobs, and scale operations with AI-powered customer communication.

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High Ground Books 81% of Leads with AI and Saves $300K a Year

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THE PROBLEM

Growth exposes every crack in communication

As demand increases, missed calls, slow follow-up, and manual work compound—turning hard-won leads into lost revenue.

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Rowdy Boling

01

Drowning in inbound volume

Calls, texts, and emails flood in all day. Your team spends most of its time handling noise, while missed calls quietly leak revenue.

02

Conversion doesn’t scale with lead volume

More leads don’t mean more jobs. Slow responses and inconsistent follow-up break down as volume grows, stalling bookings and closes.

03

Your database is full of untapped revenue

Aged leads, past customers, and open estimates sit untouched. Activating them takes manual work your team doesn’t have time for.

04

Growth forces expensive, fragile fixes

Hiring more staff, buying more leads, and stacking tools adds cost and complexity—without fixing the communication breakdown underneath.

THE SOLUTION

Outcomes that let service teams scale

Winning teams don’t just work harder—they build systems that absorb volume, protect conversion, and keep operations predictable.

Handle inbound demand without overwhelm

Every call, text, and email is handled quickly and consistently—without burying your team in noise or adding operational overhead.

24/7 Call Handling
Customer Care
Woman wearing a headset working at a desk with dual monitors displaying schedules and maps in an office with a sign that reads 'LET OUR FAMILY TAKE CARE OF YOUR FAMILY'.

Convert more leads into booked jobs

Leads are answered instantly and followed up consistently, turning higher demand into more appointments and closed revenue.

Speed to Lead
Estimate Follow-up
Confirmed appointments calendar for Wednesday the 4th showing three appointments: estimate for heat pump system at 9:00am with Jamie Hunt, install tankless water heater at 11:00am with Tiana Sing, and service for AC not cooling at 2:00pm with Mikel Walton.

Unlock revenue from your existing database

Aged leads, past customers, and open estimates are re-engaged automatically, turning existing demand into steady, low-cost revenue.

Lead Nurture
Customer Recontact
Marketing Blasts
Text message conversation between Keith from TruTemp Services and Tony about project estimate and financing options with 12-month no-interest financing offer.

Standardize operations as you scale

Communication, data, and performance stay unified across teams and locations, making growth more predictable and easier to manage.

Command Center
Technician in Pro Air shirt showing information on a tablet to a smiling couple inside a home.

Integrations that fit how home services works

Flowchart showing integration of Lead Sources (Yelp, Angi, Google), Channels (calls, emails, texts), and CRMs (Mailchimp, HubSpot, Salesforce) into a central hub, which connects to Humans plus AI.

Connect website forms, Google LSA, Houzz, Angi, HomeAdvisor, and more—so every lead is captured instantly without fragile automations.

See all lead source integrations
Diagram showing integration of lead sources (Yelp, Angi, Google), channels (website, email, mobile), and CRMs (Mailchimp, HubSpot, Salesforce) feeding into a central system labeled H, which connects to humans and AI.

Plus CDP and calendar integration (for select platforms) so booking, follow-up, and reporting stay accurate in real time.

See all CRM integrations
Diagram showing AI Infrastructure Layer powering Calls, SMS, Booking, and Follow-up interactions.

AI-driven call handling, follow-up, and customer care are the foundation of daily operations, not a layer on top.

AI Embed
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EXPLORE

Built for your stage and use case

Hatch serves home services businesses of all sizes, with solutions tailored to how you operate.

By stage

From growing shops to multi-location and PE-backed.

SMB & mid-market
Multi-location & PE

By capabilities

AI communication features built to withstand enterprise demands.

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By solutions

Drive conversion at every stage, from lead response to retention.

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By role

Every role, at scale, from CSRs to managers to executives.

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Rated 4.3
(76)

Scale revenue, not headcount

Computer monitor displaying a campaigns analytics dashboard with metrics for appointments, sales, revenue attributed, campaign launches graph, and a contact funnel summary.