AI implementation that drives results, not delays
Launch faster with expert support, maintain momentum with ongoing partnership, and scale confidently across teams and locations—available with select plans.
Outcomes
Implementation built to accelerate value, not complexity
Hatch doesn't just get you live—we ensure fast time to value, continuous optimization, and reliable expert partnership as you scale.
Accelerate time to value with guided setup
Eliminate setup anxiety with expert-led builds that deliver working AI, avoiding the delays and mistakes of self-implementation.
Scale AI across teams without chaos
Expand across locations, brands, and departments without fragmentation—just reliable performance that grows with your organization.
Optimize performance with continuous refinement
Stay ahead as AI evolves—Hatch keeps your agents current with the latest models and best practices, so performance improves over time.
Maintain momentum with expert partnership
Never get blocked by technical issues—direct expert access and guidance keep your team focused on driving revenue.
We've solved problems together and really thought critically about how to implement AI for our specific workflows.
- Rich Jordan, CEO
FEATURES
Enterprise-grade implementation and managed services
Complex organizations need hands-on builds, continuous optimization, dedicated expert access, and custom engineering to scale AI successfully.
Launch faster
Enterprise-grade implementation
Designed for your specific workflows and ready to perform from launch.
- Custom AI agent builds
- Hands-on integration setup
- Pre-built campaign workflows
- Tailored configuration
Scale confidently
Custom integration and engineering
Bespoke solutions for unique requirements across your entire tech ecosystem.
- Multi-system coordination
- Bespoke integration development
- Custom dashboard development
- Advanced workflow automation
Improve results
Continuous optimization
As AI evolves, so do your agents—so results get better over time, not stale.
- Latest LLM and model updates
- Agent and campaign refinement support
- Logic and prompt tuning support
- Performance insights and recommendations
Stay supported
Dedicated expert support and operations
Product experts who handle changes, solve problems, and proactively guide your strategy.
- Direct Slack/Teams access
- Expert recommendations
- Custom solutions
- Quarterly business reviews
How Hatch compares
AI Competitors
Why PE and enterprise teams trust Hatch
Multi-brand deployment and standardization
Roll out consistent AI, campaigns, and reporting across brands, regions, and business units.
White-glove implementation for complex orgs
Hands-on builds, custom engineering, and expert support for sophisticated operations.
Proven frameworks that accelerate value
Industry-specific templates and best practices ensure fast time to value and reliable outcomes.
Join the service brands accelerating revenue with AI
AI is redefining how service teams work. Here’s how top brands are shifting to faster, smarter, revenue-driving conversations.
Just over the last month, we booked 123 leads that we otherwise would not have answered with Hatch AI. That's real revenue on the board.
- Rich Jordan, CEO
We've nearly tripled our conversion rate on after-hours and overflow calls in just a matter of months.
- Reyn Rogers, Director of Strategic Growth
We grew over 30% last year and we didn't add any people to do all that work.
- Jason Dowdy, COO
Our Voice AI is asking the questions that we don't, and we're closing deals from it.
- Rowdy Boling, VP of Sales & Marketing
There's inflection, there's empathy. Denise asks the right questions to get to the real problem and we didn't even prompt her to.
- Adrianne Gosselin, Director of Marketing
Our CSRs aren't chasing leads anymore. The AI does all of that so they can focus on the ones ready to buy.
- Kelly Mesaris, VP of Operations
Hatch has been vital in our ability to grow as a company. It's not just helped us scale, but uncovered opportunities we would have missed.
- Stephanie Bradley, Marketing Director
Last year, out of the rehash follow-up team, we closed over $7 million worth of business.
- Matt Tyner, CMO
We have about $70 million in the last 12 months that has passed through Hatch.
- Bri Skiffington, Founder & CEO
$80K annual savings per AI CSR
Faster time to value
EBITDA uplift from efficiency gains
*These metrics are self-reported case study results voluntarily provided by customers. They are not intended to guarantee or promise any same or similar result.
FAQs
What do Hatch AI implementation services actually cover?
The build, not just the advice. Hatch AI implementation services cover custom AI agent builds, hands-on integration setup, pre-built campaign workflows, and configuration shaped to how you already work, and white-glove onboarding comes with every plan. AI Embed is available with select plans, and the team that builds it stays reachable in Slack.
Does AI implementation support need much work from staff?
Less than you'd expect. Hatch's AI onboarding services build the agents, set up the integrations, and configure the campaigns; your team supplies the business knowledge including what you sell, how you price it, and the rules the AI should follow. Once live, Hatch reports a 3x CSR productivity increase and 48 hours a week saved per AI agent.
When do AI onboarding services finish and a business go live?
There's no fixed timeline, because go-live depends on your integrations, your campaigns, and how many locations you're launching. AI onboarding services are scoped to your rollout rather than sold by the week, so ask for a specific timeline during the sales process. What Hatch commits to is running the build alongside your team from day one, not handing you a manual.
Which support continues after AI implementation services finish?
AI implementation services don't stop at launch. AI Embed carries on with ongoing optimisation, agent and campaign refinement, logic and prompt tuning, performance recommendations, quarterly business reviews, and direct Slack or Teams access to the Hatch team. Enterprise adds dedicated support and operations, so the system keeps improving after the launch call ends.
Who builds the integrations and campaigns in AI implementation services?
Hatch does, through AI Embed: hands-on integration setup, bespoke integration development, custom AI agent builds, pre-built campaign workflows, and custom dashboards for complex organisations. Your side is the business knowledge, the rules the AI should follow, and the sign-off. AI implementation services are available with select plans.
How does an enterprise AI rollout work across many locations?
In stages, with Hatch running the build. An enterprise AI rollout covers enterprise-grade implementation, multi-brand standardisation, custom integration and engineering, and continuous optimisation as locations come online. Agents and Knowledge Engines clone per brand and then get edited locally for pricing, services, and hours, so location twelve launches faster than location one.
Still have questions?
