AI implementation that drives results, not delays

Launch faster with expert support, maintain momentum with ongoing partnership, and scale confidently across teams and locations—available with select plans.

Book a demo

Outcomes

Implementation built to accelerate value, not complexity

Hatch doesn't just get you live—we ensure fast time to value, continuous optimization, and reliable expert partnership as you scale.

View this case study

Remodeling contact center: $166K/year saved

Kaitlyn

Accelerate time to value with guided setup

Eliminate setup anxiety with expert-led builds that deliver working AI, avoiding the delays and mistakes of self-implementation.

Dashboard showing sales follow-up campaigns with four active workflows: Estimate Follow-Up, Nurture - Unbooked leads, Nurture - Dead - Open Estimates, and Nurture - Past customers, all last updated April 9th at 6:26pm, with options to edit, duplicate, or delete each.
Dashboard showing sales follow-up campaigns with four active workflows: Estimate Follow-Up, Nurture - Unbooked leads, Nurture - Dead - Open Estimates, and Nurture - Past customers, all last updated April 9th at 6:26pm, with options to edit, duplicate, or delete each.

Scale AI across teams without chaos

Expand across locations, brands, and departments without fragmentation—just reliable performance that grows with your organization.

User interface of Hatch showing workspace selection with Service Pros Mesa, Chandler, and Tempe, and a list of appointments and contacts on the right.
User interface of Hatch showing workspace selection with Service Pros Mesa, Chandler, and Tempe, and a list of appointments and contacts on the right.

Optimize performance with continuous refinement

Stay ahead as AI evolves—Hatch keeps your agents current with the latest models and best practices, so performance improves over time.

Template selection interface showing six agent templates: Speed to Lead, Appointment Confirmations, Appointment Reminders, Estimate Follow-Up, Join Membership, and Recurring Services.
Template selection interface showing six agent templates: Speed to Lead, Appointment Confirmations, Appointment Reminders, Estimate Follow-Up, Join Membership, and Recurring Services.

Maintain momentum with expert partnership

Never get blocked by technical issues—direct expert access and guidance keep your team focused on driving revenue.

Feature request status for 'Raw data feed to BI' showing stages: Request and Research completed, Build in progress by Katie M., Rollout and Monitor pending.
Feature request status for 'Raw data feed to BI' showing stages: Request and Research completed, Build in progress by Katie M., Rollout and Monitor pending.

We've solved problems together and really thought critically about how to implement AI for our specific workflows.

- Rich Jordan, CEO

FEATURES

Enterprise-grade implementation and managed services

Complex organizations need hands-on builds, continuous optimization, dedicated expert access, and custom engineering to scale AI successfully.

Get a demo
View this case study

TurnPoint: Follow-up scaled across 50+ brands

Brian Duncan

Launch faster

Enterprise-grade implementation

Designed for your specific workflows and ready to perform from launch.

  • Custom AI agent builds
  • Hands-on integration setup
  • Pre-built campaign workflows
  • Tailored configuration
User interface of Hatch software showing sidebar with Notifications, Pinned, Workspaces including Roof Pro North with Speed to Lead options and an Inbox with 14 messages.

Scale confidently

Custom integration and engineering

Bespoke solutions for unique requirements across your entire tech ecosystem.


  • Multi-system coordination
  • Bespoke integration development
  • Custom dashboard development
  • Advanced workflow automation
Workflow management interface for SWF Residential with phone number and three workflow cards: Open Estimates Workflow, Recent Cancellations: Personal/Financial Reasons, and Recurring Services: Ready to Book, all last updated Apr 9th at 6:26pm, with toggle switches, edit, copy, and delete icons.

Improve results

Continuous optimization

As AI evolves, so do your agents—so results get better over time, not stale.


  • Latest LLM and model updates
  • Agent and campaign refinement support
  • Logic and prompt tuning support
  • Performance insights and recommendations
AI Agent Instructions panel with sections on Scheduling Guidelines, After-Hours Booking Rules, and Final Steps, highlighting knowledge areas like Business Profile, FAQ, Service Area Lookup, HVAC transfer, and End Success.

Stay supported

Dedicated expert support and operations

Product experts who handle changes, solve problems, and proactively guide your strategy.


  • Direct Slack/Teams access
  • Expert recommendations
  • Custom solutions
  • Quarterly business reviews
Executive Business Review agenda card from Hatch for Q1 2026 listing today's review topics: Current Usage & Performance, Results & Key Wins, Optimization Opportunities, and Recommended Next Steps with Hatch Product Expert Katie M.

How Hatch compares

AI Competitors

Custom integration + engineering
Generic integrations only
Proactive AI performance monitoring
You maintain AI yourself
Dedicated solutions engineering
Account managers only
Direct Slack/Teams access
Support tickets, slow response
On-site support available
Remote only
Bespoke solutions for your business
One-size-fits-all

Why PE and enterprise teams trust Hatch

Multi-brand deployment and standardization

Roll out consistent AI, campaigns, and reporting across brands, regions, and business units.

White-glove implementation for complex orgs

Hands-on builds, custom engineering, and expert support for sophisticated operations.

Proven frameworks that accelerate value

Industry-specific templates and best practices ensure fast time to value and reliable outcomes.

Rated 4.3
(76)

Join the service brands
accelerating revenue with AI

AI is redefining how service teams work. Here’s how top brands are shifting to faster, smarter, revenue-driving conversations.

Just over the last month, we booked 123 leads that we otherwise would not have answered with Hatch AI. That's real revenue on the board.

- Rich Jordan, CEO

81%
of bookable leads booked by AI
80%
decrease in abandoned call rate
High Ground Service Pros
Play
Case Study

We've nearly tripled our conversion rate on after-hours and overflow calls in just a matter of months.

- Reyn Rogers, Director of Strategic Growth

3x
conversion on after-hours and overflow calls
30%
of all revenue influenced by Hatch
Peaden
Play
Case Study

We grew over 30% last year and we didn't add any people to do all that work.

- Jason Dowdy, COO

30%
revenue growth without adding staff
74%
response rate on rehash
Pella
Play
Case Study

Our Voice AI is asking the questions that we don't, and we're closing deals from it.

- Rowdy Boling, VP of Sales & Marketing

$365K
in sales attributed to Hatch in 60 days
100X
ROI
Crown Roofing
Play
Case Study

We show up on Monday morning and there are 15 scheduled appointments already there.

- Trevor Calero, CEO

86%
of revenue influenced by Hatch
84%
reduction in missed calls
Skyview
Play
Case Study

There's inflection, there's empathy. Denise asks the right questions to get to the real problem and we didn't even prompt her to.

- Adrianne Gosselin, Director of Marketing

80%
more bookings with Voice AI
90+
appointments set per month by AI
Shafer Services
Play
Case Study

Our CSRs aren't chasing leads anymore. The AI does all of that so they can focus on the ones ready to buy.

- Kelly Mesaris, VP of Operations

2x
higher set rates
<1 min
speed to lead response time
LB Capital
Play
Case Study

Hatch has been vital in our ability to grow as a company. It's not just helped us scale, but uncovered opportunities we would have missed.

- Stephanie Bradley, Marketing Director

2x
higher set rate
$4M
in revenue in 7 months
Luxury Bath NJPA
Play
Case Study

Last year, out of the rehash follow-up team, we closed over $7 million worth of business.

- Matt Tyner, CMO

2.5x
higher booking rate
$7M+
closed from rehash and follow-up
Bone Dry Roofing
Play
Case Study

We have about $70 million in the last 12 months that has passed through Hatch.

- Bri Skiffington, Founder & CEO

$70M
in client revenue influenced by Hatch
Free Agency
Play
Case Study

$80K annual savings per AI CSR

Faster time to value

EBITDA uplift from efficiency gains

Rated 4.3
(76)

Scale revenue, not headcount

Computer monitor displaying a campaigns analytics dashboard with metrics for appointments, sales, revenue attributed, campaign launches graph, and a contact funnel summary.