Run large-scale campaigns without the chaos

Use AI to send promotional blasts and handle the flood of replies—so you can activate your database without overwhelming your team.

Book a demo
Blurred image with soft gray and white tones, indistinct background shapes.
SMS conversation showing a $49 heat and air tune-up offer including a 36-point inspection, a customer reply with 'Y', and a confirmation message to schedule the service.

Problem

Campaigns create chaos your team can't handle

Promotional campaigns can drive serious revenue—but most teams avoid them because the operational fallout isn't worth it.

SMS has 45% response rate vs 6% for email

01

Manual campaigns are hard to execute

Creating audiences, crafting messages, and coordinating sends takes time your team doesn't have.

02

Blasts generate a flood of replies

One campaign can trigger hundreds of responses. With that volume, your team drowns and opportunities slip.

03

Low-value offers aren't worth the staff time

Tune-up specials and seasonal promos drive volume, but handling all those replies manually makes them unprofitable.

Solution

AI handles the surge so you can scale campaigns

Send large-scale promotions confidently—AI manages the reply flood, books appointments, and keeps your team focused on closing.

Campaigns without the overwhelm

Run promotions knowing AI will handle the replies. No more choosing between revenue opportunities and team sanity.

Enabled by Journey Builder
Enabled by Data Bridge
User interface showing SMS message editor with text starting 'Hey {{First Name}}, we’re running a special at', and an upload file option for JPG, PNG, PDFs, documents.

Replies handled at scale, instantly

AI manages the wave of inbound—answering questions, booking appointments, and moving deals forward without delay.

Enabled by Voice AI
Enabled by Messaging AI
Enabled by Knowledge Engine
Text message exchange where Artie asks how long a tune-up usually takes, and Sheila AI replies it takes 60-90 minutes, including a full inspection and review.

Low-margin offers become profitable

Tune-ups, specials, and high-volume promos finally make sense—because AI handles the volume without adding headcount.

Enabled by Journey Builder
Man in glasses and green sweater holding a tablet and talking on a phone near a bright window.

CSRs stay focused on high-value work

Your team closes deals and handles complex requests while AI manages the campaign-driven surge.

Enabled by Command Center
Woman wearing a headset working at a computer in a modern office.

Results

700+appointments from one campaign

50% set rate on a single blast

20%CSR productivity increase

Use cases

Seasonal promotions

Book prepaid tune-ups, inspections, and maintenance visits.

Sweepstakes

Proactive reminders before memberships expire.

Financing offers

Promote flexible payment options for larger projects.

Big announcements

New services, locations, or company news.

How it works

Get a demo
Audience Builder interface showing rules to include people with LeadPerfection status never active and createdOn on or before 6 months ago, with 9037 contacts selected.
Audience Builder interface showing rules to include people with LeadPerfection status never active and createdOn on or before 6 months ago, with 9037 contacts selected.

Build your audience and launch

Use Audience Builder or sync from your CDP—then launch your campaign across SMS, email, and voice.

Text message conversation between Jamie and Erica about $1,500 off applying before financing and bathroom remodel duration.
Text message conversation between Jamie and Erica about $1,500 off applying before financing and bathroom remodel duration.

AI handles the reply surge

When responses flood in, AI manages them instantly—answering questions, booking appointments, and escalating.

Text message conversation about remodeling a bathroom with Jeremy asking about knocking down a wall, Sasha AI replying with a design specialist, and Jamie confirming layout changes and asking about the current space.
Text message conversation about remodeling a bathroom with Jeremy asking about knocking down a wall, Sasha AI replying with a design specialist, and Jamie confirming layout changes and asking about the current space.

Humans step in when needed

High-value or complex opportunities get transferred to reps with full context—ready to close.

CRM Updated status with checkmarks indicating communication history synced, campaign activity logged, job notes updated, and transcript attached.
CRM Updated status with checkmarks indicating communication history synced, campaign activity logged, job notes updated, and transcript attached.

Every action syncs automatically

CRMs update in real time as outcomes, notes, and transcripts flow into the correct fields.

How Hatch compares

Basic Automation

AI Competitors

Multi-channel blast campaigns

(SMS & email)

Often single channel

AI handles reply surge at scale

No conversation capability

May escalate quickly

Books appointments directly from replies

Requires manual follow-up

Hands off to humans

Granular audience targeting

Prepackaged audiences only

Limited data syncing

Bi-directional CRM integration

Requires middleware

Can be limited

Best-practice templates

(campaigns, audiences, agents)

Rated 4.3
(76)

Join the service brands
accelerating revenue with AI

AI is redefining how service teams work. Here’s how top brands are shifting to faster, smarter, revenue-driving conversations.

Just over the last month, we booked 123 leads that we otherwise would not have answered with Hatch AI. That's real revenue on the board.

- Rich Jordan, CEO

81%
of bookable leads booked by AI
80%
decrease in abandoned call rate
High Ground Service Pros
Play
Case Study

We've nearly tripled our conversion rate on after-hours and overflow calls in just a matter of months.

- Reyn Rogers, Director of Strategic Growth

3x
conversion on after-hours and overflow calls
30%
of all revenue influenced by Hatch
Peaden
Play
Case Study

We grew over 30% last year and we didn't add any people to do all that work.

- Jason Dowdy, COO

30%
revenue growth without adding staff
74%
response rate on rehash
Pella
Play
Case Study

Our Voice AI is asking the questions that we don't, and we're closing deals from it.

- Rowdy Boling, VP of Sales & Marketing

$365K
in sales attributed to Hatch in 60 days
100X
ROI
Crown Roofing
Play
Case Study

We show up on Monday morning and there are 15 scheduled appointments already there.

- Trevor Calero, CEO

86%
of revenue influenced by Hatch
84%
reduction in missed calls
Skyview
Play
Case Study

There's inflection, there's empathy. Denise asks the right questions to get to the real problem and we didn't even prompt her to.

- Adrianne Gosselin, Director of Marketing

80%
more bookings with Voice AI
90+
appointments set per month by AI
Shafer Services
Play
Case Study

Our CSRs aren't chasing leads anymore. The AI does all of that so they can focus on the ones ready to buy.

- Kelly Mesaris, VP of Operations

2x
higher set rates
<1 min
speed to lead response time
LB Capital
Play
Case Study

Hatch has been vital in our ability to grow as a company. It's not just helped us scale, but uncovered opportunities we would have missed.

- Stephanie Bradley, Marketing Director

2x
higher set rate
$4M
in revenue in 7 months
Luxury Bath NJPA
Play
Case Study

Last year, out of the rehash follow-up team, we closed over $7 million worth of business.

- Matt Tyner, CMO

2.5x
higher booking rate
$7M+
closed from rehash and follow-up
Bone Dry Roofing
Play
Case Study

We have about $70 million in the last 12 months that has passed through Hatch.

- Bri Skiffington, Founder & CEO

$70M
in client revenue influenced by Hatch
Free Agency
Play
Case Study
Rated 4.3
(76)

Scale revenue, not headcount

Computer monitor displaying a campaigns analytics dashboard with metrics for appointments, sales, revenue attributed, campaign launches graph, and a contact funnel summary.