Built for multi-location scale and efficiency
Standardize operations, protect EBITDA, and scale with AI-powered communication.
Private Equity • Franchise • Enterprise • Independent
How Peaden Tripled Conversion on After-Hours Calls with Hatch AI
Customer Logo Wall
WHY HATCH
Multi-location growth adds complexity without control
Hatch delivers enterprise-grade standardization and oversight so you can protect margins as you scale.
Every location handles customers differently. Without standardization, consistency and quality break down as you scale.
Communication, workflows, and brand standards stay consistent across teams and locations—making scale predictable.
CSR headcount grows with every location. Labor costs rise faster than revenue, crushing margins.
AI CSRs handle voice, SMS, and email—reducing labor costs without sacrificing experience.
Fragmented systems make it impossible to see performance across locations, brands, or regions.
Real-time monitoring and reporting give leadership the data to decide and optimize with confidence.
Ad-hoc processes and inconsistent execution create TCPA and internal compliance risk at scale.
Built-in templates and guardrails ensure TCPA and internal standards are met—across every interaction.
Enterprise rigor, proven at scale
Security, compliance, integrations, and support built for the complexity enterprise teams demand.
01
Security & compliance
SOC 2 Type II certified with enterprise-grade infrastructure, built to protect your data and meet regulatory requirements.
02
Centralized workspace & oversight
Unified view across locations and teams—manage complexity without fragmented tools or reporting systems.
03
Premium implementation & support
White-glove onboarding, technical discovery, and custom solutions designed for your most complex operational needs.
01
Strategic partnership & account management
Dedicated account manager, executive business reviews, and direct input on product roadmap—Hatch evolves with your business.
We're now bringing in 20% more revenue per month, even during shoulder season, because we have more time to sell.
- Zac Sinclair, Vice President of Growth
EXPLORE
Built for your industry and use case
Hatch serves multi-location businesses throughout the trades—with solutions tailored to how you operate.
By industry
HVAC, remodeling, roofing, restoration, and more.
By capabilities
AI communication features built to withstand enterprise demands.
By solutions
Drive conversion at every stage, from lead response to retention.
By role
Every role, at scale, from CSRs to managers to executives.
Connect to your entire tech stack
Connect website forms, Google LSA, Yelp, and more—so every lead is captured instantly without fragile automations.
Plus CDP and calendar integration (for select platforms) so booking, follow-up, and reporting stay accurate in real time.
AI-driven call handling, follow-up, and customer care are the foundation of daily operations, not a layer on top.
40% payroll optimization
80% workload reduction
20% overall revenue lift
Scale revenue, not headcount
