Hatch Updates & Info
New in Hatch: Dashboard + Conversations Page
A new level of visibility into your AI agents, human agents, and outcomes—so you can optimize faster and scale smarter.
Sales & Marketing Insights, Tips, and Trends
Hatch Updates & Info
Introducing Campaign History
Clear visibility into what actually happens in every campaign
Steven Knollmeyer
Jan 23, 2026
Hatch is Joining Yelp!
Hatch is joining Yelp to accelerate how we build AI-powered customer communication for service businesses.
Chris Bache
Jan 22, 2026
AI & Automation
How AI is Reshaping Lead Generation & Conversion in 2026
AI didn’t change the fundamentals — it made performance gaps less forgiving. Here’s what’s changed in lead gen and conversion, and what to do in 2026.
Kristen McCormick
Jan 16, 2026
High Ground Service Pros Vetted the AI Market and Chose Hatch. Here’s Why
Why High Ground Service Pros chose Hatch after vetting the AI CSR market—covering real operational challenges, platform tradeoffs, and early results.
Kristen McCormick
Jan 12, 2026
Hatch Updates & Info
New: Book a Job in ServiceTitan Without Leaving Hatch
Create and schedule ServiceTitan jobs directly from Hatch—no tab switching, no re-entry, just faster booking with full context.
Steven Knollmeyer
Jan 9, 2026
Hatch Updates & Info
New in Hatch Voice AI: Smarter Scheduling & Faster Setup
Skills-based availability, a redesigned AI playground, and better handling of urgent jobs.
Steven Knollmeyer
Dec 22, 2025
Webinar recaps
How High Ground Puts AI on 100% of Inbound Calls (Webinar Recap)
Find out how High Ground successfully implemented AI to handle 100% of inbound calls, improving efficiency and customer satisfaction.
Kristen McCormick
Dec 10, 2025
Hatch Updates & Info
NEW: Hatch Now Integrates with Yelp!
Learn how the Hatch and Yelp integration enables AI-powered lead response, booking, and follow-up to scale customer satisfaction, conversion, and...
Hatch
Nov 14, 2025
Hatch Updates & Info
New: Auto-Caller IDs
Say goodbye to “Spam Risk” warnings getting in your way—Hatch’s new Auto Caller ID keeps your calls trusted, recognized, and answered.
Steven Knollmeyer
Nov 5, 2025
Hatch Updates & Info
Webinar Recap: Hatch Voice AI
From faster response times to increased revenue, discover how Voice AI is changing the way businesses connect with customers.
Steven Knollmeyer
Oct 31, 2025
Hatch Updates & Info
NEW: Auto Business Profile Creation
Instantly generate your business profile from your website—no manual setup required.
Steven Knollmeyer
Oct 21, 2025
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