AI & Automation
The 11 Best Generative AI Tools for Contact Centers
Learn the best generative AI tools to help call centers save time, improve your customer engagement, and increase ROI.
Sales & Marketing Insights, Tips, and Trends
Business & Marketing Tips
18 Happy Call Scripts to Boost Retention, Reviews, & Referrals
Use these happy call scripts to improve your job follow-up communication and boost customer retention, reviews, and referrals.
Business & Marketing Tips
52 Valentine’s Day Marketing Ideas for Contractors (+ Templates)
Choose from over 50 Valentine's Day ideas and examples for HVAC businesses and contractors—with templates and free graphics for social, email,...
Business & Marketing Tips
The Contractor’s Guide to Google LSAs
Learn what Google LSAs are, how much they cost plus tips on how to get the most out of your budget.
Industry News & Insights
The New FCC Lead Generation Policy: What Contractors Need to Know
Learn exactly what the new FCC lead generation policy is, how it impacts contractors, and what you can do to adapt.
AI & Automation
What Is Generative AI & How Can I Use It? For Home Service Businesses
Learn about generative AI and how you can use it to achieve your business goals.
Call Centers
The Top 6 Call Center Trends Going Into 2024
Learn the top 6 home improvement call center trends going into 2024 and how to align with them for better ROI, retention, and revenue in the coming...
Industry News & Insights
State of the Home Improvement Industry 2024
See how your sales, marketing, and operational performance stacks up against competitors and use our tips to improve in each area.
What’s the Difference Between a CRM & Hatch?
Learn how CRMs and Hatch differ from each other as well as how they can work together to improve customer communication and increase ROI.
Business & Marketing Tips
5 Great HVAC Websites to Model After
Learn the best practices for your HVAC website so you can be set up for success–with 5 great HVAC website examples.
Business & Marketing Tips
The Complete Guide to Customer Communication in 2024
Learn the benefits, best practices, and tools you need for an effective customer communication strategy that ultimately grows revenue.
Business & Marketing Tips
Why the Remodeling Market is Shrinking - and What to Do About It
Remodelers, find out why the remodeling market is projected to shrink in 2024 and eight things you can do to stay afloat.