Convert More Retail Leads with Hatch & WinGen

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HVAC

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EBOOK

Lead generated

In-store or online, for Home Depot, Costco, or Lowe's.

EBOOK

Lead recorded

Lead goes into Wingen, which valid

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Retail stores generate leads

Your business generates leads from Home Depot, Costco, and/or Lowe's, either in-store or online.

WinGen collects them

Those leads get collected in WinGen, which validates their contact information and then pushes them to your CRM and Hatch.

Hatch follows up instantly

Your Hatch AI agent will follow up with those leads immediately, across multiple channels and multiple days to maximize response rates.

Your conversion rates increase

Your business converts more leads, faster, with minimal effort.

Your business generates leads from Home Depot, Costco, and/or Lowe's, either in-store or online.

Those leads get collected in WinGen, which validates their contact information and then pushes them to your CRM and Hatch.

Your Hatch AI agent will follow up with those leads immediately, across multiple channels and multiple days to maximize response rates.

Your business converts more leads, faster, with minimal effort.

Higher
conversion

Due to fast, personalized, multi-touch communication

Lower
overhead

By eliminating slow, error-prone manual processes

Better
data

Single point of entry plus validation and analytics

Multiple channels

Text, email, voicemail

Multiple touches

Keep following up until you get a response

The right messaging

Use our templated campaign sequences and messages

The right rep

Jump in and engage in real-time as soon as you get a response

Absolutely. All of Hatch's native integrations can be set up with just a few clicks in our Integration Marketplace, which you'll access from your dashboard. Even still, you'll have a dedicated onboarding with your Account Manager so that you can be confident everything is set up properly. You can learn more on our WinGen integration page.

Hatch is a customer communication platform that empowers businesses to scale revenue through better outreach and follow-up. With fully integrated AI CSRs that work alongside you across SMS, email, and voice, you can increase conversion and customer satisfaction—without burning out your team or having to hire an army.

WinGen is a retail lead management app for home improvement brands. With real-time data, accountability tools, and seamless retailer integrations, WinGen makes it easy to capture more leads, track performance, and close more deals from stores like Home Depot, Costco, and Lowe's. Learn more at wingenapp.com.

100%. All Hatch customers get a dedicated onboarding, a Strategic Account Manager that you can meet with at any time, plus access to technical and campaign support any time over email and in-app support chat.

Hatch is an AI CSR platform that enables businesses to generate and manage one-to-one, revenue-driving conversations at scale. With fully custom AI CSRs natively integrated with your lead sources and CRM, you can use targeted campaigns to increase conversion across your funnel while decreasing overhead costs. Turn conversations into revenue with Hatch.

Hatch AI allows you to build custom AI agents that converse with your contacts over text, phone, and email.

Each bot has a name, a personality, a business profile to reference, and a directive (like to qualify leads, book appointments, or follow up on quotes). You then give it a series of instructions, called prompts, on how to complete that directive. Finally, you set rules so the bot knows when to transfer to a human, how to handle objections, and when to part ways with a contact.

Nope. Hatch AI does not require any coding or complex setups. All of the prompts and instructions you give are in plain language, like "Ask the customer what day and time works best for them."

Keep in mind also that:

The bot builder has a sandbox to test changes before going live.
We offer best-practice templates.
You'll get a white-glove onboarding with ongoing dedicated support.

Sure can. Your bot will follow your prompts and rules so that it behaves exactly as you want, and you'll have a test conversation window right in the bot builder so you can test out refinements before going live.

And as we mentioned above, you'll have the tools and human guidance to make sure you've set it up properly.

You might like to know that our customers are now using bot conversation transcripts to train their humans—they're that effective.

Generative AI is AI that can come up with its own content. So while prescriptive AI takes existing data and makes suggestions, such as “Follow up with this customer,” generative AI can actually come up with the actual follow up message for the customer. And Hatch AI takes that a step further: your bots will text customers for you and hold authentic conversations with them.