How Bath Fitter of San Diego is Estimating 5x More Modernize Leads without Increasing Their Budget

Hatch + Modernize Case Study


After just 1 month of using Hatch to follow-up with our Modernize leads, our lead to estimate rate went from 5% to 25%.

Mark Groveman Marketing and Events Manager at Bath Fitter of San Diego

Meet San Diego's One-Day Bath and Shower Remodeler

Bath Fitter of San Diego

Bath Fitter specializes in acrylic bathtub and shower solutions.

Location: San Diego, CA
Founded: 2013
Average Job Size: $5,500
Number of Employees: 20
Target Market: Middle class, ages 35 - 85

bath fitter website

The Problem

Slow and Inconsistent Follow-Up

Bath Fitter was quoting just 5% of their Modernize leads.

Reps were slow to get back to new leads and inconsistent with their follow-up. Phone calls were becoming less and less effective.

Group 2476

The Solution

Automate Speed-to-Lead by connecting
Modernize to Hatch

When a new lead passes through Modernize, Hatch automatically sends a customized text, email, and voicemail to the homeowner.

Then Hatch continues to follow up until the homeowner responds.

Text - Email - Phone

One Inbox For All Communications

The Bath Fitter team gets notified when someone responds so they can jump in, answer any questions, and book the appointment.

bath fitter hatch board schedule appointment
The Results
January - March 2021

$42.5k in additional sales

We'll let the report speak for itself. 😎

bath fitter report

How much will speed to lead impact your business?

Current Set Rate


Appointments Missed


More Appointments You Can Expect Per Year with Hatch
more appointments per month

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