Let’s build your
playbook together

The home improvement customer journey can be complex.
Work with us to build a world class experience.

Tag us in. Anytime.

The only thing that matters is your success.
Customized Playbooks
Customized Playbooks

Hand-crafted playbooks that evolve with
 your business.

1:1 Performance Sessions
1:1 Performance Sessions

Personalized performance sessions to turn your team into pro users.

Strategy Planning
Strategy Planning

Set goals and map a customer engagement strategy to increase revenue and efficiency.

Progress Tracking
Progress Tracking

Get insights into your team’s 
performance and continue to improve.

Our Leadership Team

Chris

Chris Bache

CEO & Founder

Bill

Bill Violante

President & Founder

erik-stromness

Erik Stromness

Chief Revenue Officer

Adam-Jacox

Adam Jacox

VP of Engineering

Jason-Dolan

Jason Dolan

Director of Business Development

Sean-Coughlin

Sean Coughlin

Director of Sales

We are POETs.

People First
People First
We prioritize the lives of our employees and the success of our customers first.
Own The Outcome
Own The Outcome
We tackle challenges with a single-minded focus and take ownership of our responsibilities and pride in our work.
Earn Trust
Earn Trust
We overdeliver for our peers and customers and earn their trust and loyalty through our actions and integrity.
Total Optimism
Total Optimism
We believe in our mission and teams and strive to approach challenges and opportunities with optimism.
Chris
Our top priority is the success of our customers. Nothing else matters. If our customers win, Hatch wins.
Chris Bache CEO & Co-Founder

Ready for your next challenge?