Let’s build your
playbook together
The home improvement customer journey can be complex.
Work with us to build a world class experience.
Work with us to build a world class experience.
Tag us in. Anytime.
The only thing that matters is your success.
Customized Playbooks
Hand-crafted playbooks that evolve with your business.
1:1 Performance Sessions
Personalized performance sessions to turn your team into pro users.
Strategy Planning
Set goals and map a customer engagement strategy to increase revenue and efficiency.
Progress Tracking
Get insights into your team’s performance and continue to improve.
Chris Bache
CEO & Founder
Bill Violante
President & Founder
Adam Jacox
VP of Engineering
Jason Dolan
Director of Business Development
Sean Coughlin
Director of Sales
We are POETs.
People First
We prioritize the lives of our employees and the success of our customers first.
.svg)
Own The Outcome
We tackle challenges with a single-minded focus and take ownership of our responsibilities and pride in our work.
Earn Trust
We overdeliver for our peers and customers and earn their trust and loyalty through our actions and integrity.
Total Optimism
We believe in our mission and teams and strive to approach challenges and opportunities with optimism.
Our top priority is the success of our customers. Nothing else matters. If our customers win, Hatch wins.
Chris Bache CEO & Co-Founder