Optimize the entire customer journey
Use Hatch AI to enhance satisfaction and conversion across every stage of your funnel, from lead to loyal customer.
Hatch solutions
Slow or no communication at key points in the customer journey leads to missed revenue. Here's how Hatch solves for that.

Speed to Lead
78% of consumers go with the company that reaches out to them first. With instant lead engagement, you can beat competitors to every lead, set more appointments, and get a higher return on your marketing spend.
- Native integration with lead sources
- Engage leads within seconds
- 20-30% higher set rates
"We never thought we could get to every new lead within a minute, but we are with Hatch."
Marci Katz
VP of Sales
Inbound call answering
Missed calls mean missed revenue. Whether it’s after hours or when your team is overloaded, Hatch’s Voice AI Agents ensure no opportunity slips through the cracks.
- Answer inquiries & book appointments
- Confirm, reschedule, or update services
- Screen spam & route urgent requests

“We used to get 30-40 missed calls in a week. Now we’re answering those calls, getting their information, and even booking them.”

Estimate Follow-up
It takes 5-12 touches to win a sale, and yet most businesses average about 1.5. By automating multi-touch follow-up with Hatch, you can increase close rates without burdening your sales team.
- Check in on quotes
- Get feedback on consultations and demos
- 9-12% increase in close rates
"We made $260K in our first two weeks with Hatch, following up on unsold estimates."
Josh Campbell
Cofounder
Rescue Air
Lead and database nurture
Contacts are collecting dust in your CRM when they could be a source of revenue. You've paid for those leads, don't let them go! Use Hatch to:
- Reengage aged leads or canceled appointments
- Follow up on aged estimates or partially sold jobs
- Cross-sell or re-sell to current customers

"We’ve seen a significant lift in revenue just by using Hatch to cross-promote more of our services to the customers we already have."
Kevin Luchun
Marketing Director
Brown Roofing

Customer care
It's 7x more expensive to acquire new customers than it is to retain existing ones. Use Hatch to foster satisfaction and loyalty with:
- Appointment confirmations & reminders
- Feedback & review requests
- Membership and recurring service reminders
"We've reduced no-shows by 15% with our appointment reminder bots."
Denise Provinzano
Sales Director
Sun Up Zero Down