February 28, 2020 - On Friday, Hatch announced an official partnership with MarketSharp, an industry-standard home improvement customer relationship management (CRM) system.
“As one of the home improvement industry’s most recognizable CRMs, this MarketSharp partnership was a no-brainer to make our MarketSharp customers more efficient with their customer engagement efforts,” said Chris Bache, CEO at Hatch. “To me, this partnership also highlights the growing value that home improvement businesses are finding with a conversation platform for high-consideration customer engagement.”
For customers, the partnership itself signifies a seamless integrated experience for Hatch and MarketSharp users.
In 2019, Hatch recognized the need to integrate with an industry-standard CRM that could handle contact and communication information sync - MarketSharp was the clear choice.
“Working in tandem with MarketSharp’s development team meant that we could create an in-depth integration to sync contacts and push communication history back to a user’s CRM,” said Bill Violante, president at Hatch. “This has been a much-requested feature by our clients and we’re excited to roll this out for our MarketSharp users.”
While MarketSharp gives users the power of built-in marketing automation features, users can now take advantage of special discounted rates experience Hatch’s powerful rehash platform that centralizes texting, emailing and calling from one platform.
“Hatch works with some of the most well-known brands in the home improvement space and gives them tremendous results,” said Tim Musch, founder and director of business development at MarketSharp. “This partnership just makes our product even stronger, and exemplifies our commitment to continually look for ways to provide value to our customers beyond just our CRM.”
This is Hatch’s second official CRM partnership after ServiceMonster, which was formalized in early 2019.
“Over the next few weeks, we’ll be announcing a number of new integrations and partners, and not just in the CRM space,” said Jason Dolan, director of business development at Hatch. “Our partnership identification process is extremely specific - we only move forward with those partners that mean tremendous opportunity for our customers to engage their customers.”
For more information on the partnership, visit https://www.usehatchapp.com/integrations/marketsharp.