Join us live as Megan from Tony Hoty Training will be talking through the ways home improvement companies can lower their call center costs when it comes to the callers themselves, getting to the homeowner's true intentions, and looking into how to add the most value to a visit.
Here’s what you’ll learn:
- How can hiring remote callers save your company money
- What are the best questions to uncover need, interest, & desire
- How to build the value of the visit and improve set/issue/demo rates
View the agenda and join us next Thursday, May 12 at 1pm ET/10am PT
Meet the speakers!
Consultant at Tony Hoty
Megan is an experienced Marketing Director with a history of working in the construction industry, with an emphasis on aggressive outbound marketing. Megan focuses on the psychology behind buyer resistance and processes that create trust regarding the consumer mindset. She is also skilled in demonstrating and teaching the one call close 10 step selling system and has high level recruiting experience in all areas of the home improvement industry including sales, marketing, and installation.
As a consultant with Tony Hoty Training & Consulting, Megan helps home improvement companies to build and become more efficient with their marketing, call center, leadership, recruiting and sales processes.
CEO/ Founder of Contractor Appointments
Sean Conners is the Founder, and CEO of Contractor Appointments, a performance-based lead generator providing predictable growth for top home service brands. Pay Per Lead or Pay Per Sale.
Sean geeks out on building systems, structures, and automation that empower better customer experiences. The past 14 years of his career have been spent in technology and lead generation for Home Services brands. He and his wife Natalie live in a suburb outside of Minneapolis, MN raising 8 amazing kids. He loves to snowboard with his kids in the winter and spend every minute they can on a lake in the summer.
Director of Content Marketing at Hatch
For nearly 15 years, Lori has been passionate about ensuring small-to-medium sized businesses have the tools they need to be successful through sales, marketing, and education. She was thrilled to become Director of Content Marketing at Hatch in 2022.
She loves crisp fall mornings, exploring cool historical sites, and doing anything that might embarrass one of her seven children.