With text becoming increasingly popular, more and more businesses are using it to communicate with customers.
But sending texts from your phone can be a headache. Fortunately, there is a workaround: You can send text messages from your computer!
In this post, I’m going to share eight ways to send a text message from a computer, including the pros and cons of each method, and who each one is best for.
But first...
Why send text messages from your computer?
In short, text is more convenient for customers, and texting from a computer is more convenient for you.
- Text works: A 2023 survey found that 93% of US consumers are either interested in or already subscribed to texts from businesses. Globally, 63% of consumers are engaging with brands via text at least twice a week.
- It’s more efficient: Many people can type faster on a computer than a phone. Plus, some people just prefer to keep all of their work on one screen during the day.
- You can share conversations: When you’re communicating directly from your phone, you’re the only member of your team who can reply.
8 ways to send a text message from a computer
There are many a desktop texting methods that will work for you, from third-party apps to service provider platforms and even email.
1. Best for businesses: Online texting platform
Given the benefits of texting for businesses, there are of course many applications built specifically for texting customers at scale (hence the term A2P, or application-to-person), but the chances that you're only texting with your customers are slim. Text is the overall preferred method of communication, but there are still plenty of uses for email and phone.
That said, a platform that streamlines all of your communication in one place is your best bet if you're looking for a desktop texting solution.
The key is to find the one that’s right for you. Look for a business that understands your industry, integrates well with your existing technology and communication channels, and provides the training and support to help your team get the most from their solution.
Hatch, of course, is designed specifically for service-based businesses and enables you to not only text from your computer but also to handle your text, email, and phone correspondence all in one place.
