BuiltBy Podcast
How to Build a Call Center For Your Remodeling Business [Podcast]
Matt chats with Ryan Shutt at Southwest Exteriors about how he intertwines marketing and an internal call center.
Watch 👆🏻 or listen 👇🏻:
Homeowners expect the Amazon experience in every buying process they have these days - are you meeting those expectations?
In today's #BuiltBy, we revisit the Tim Faller Podcast where Hatch CEO Chris Bache spoke to Tim Faller and his crew on the so-called "dark period," or the period of time after a sale has been made before the installation occurs.
In this episode, Tim and Chris discuss:
🔦 What the dark period is and why it's a killer to your customer's experience.
🔬 How to refine your buying experience by stealing from the best in the biz - Amazon
⭐️ What you need to put in place to become the best service in town.
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