Hatch Updates & Info
Hatch is Now AI-First
Learn how Hatch's AI-first approach helps contact centers scale, with AI CSRs elevating human teams and improving customer satisfaction and...
Sales & Marketing Insights, Tips, and Trends
AI & Automation
Webinar Recap: Cutting through Costs & Competition in 2025
Discover key insights from our webinar on how to cut costs and stay competitive in the new year. Learn strategies from industry experts to thrive in...
Emily Kilcline
Oct 25, 2024
Hatch Updates & Info
The NEW Hatch Audience Builder (with Templates!)
Hatch's Audience Builder has been revamped! With a more user-friendly interface, more flexibility and targeting, audience templates, and more!
Kristen McCormick
Oct 24, 2024
Contact Center & Customer Experience
Why AI CSRs Are the New Reality & Human CSRs Aren't Going Anywhere
Discover how AI can solve for scaling, staffing, and customer satisfaction challenges—with insights from the president of Genz-Ryan, the founder of...
Kristen McCormick
Oct 13, 2024
HVAC
Webinar Recap: The Expansion Trap with Jon Ryan & Homepros
Learn about the challenges of growing a home service business, and the tools and mindset it takes to maintain profitability and the right culture.
Kristen McCormick
Oct 11, 2024
Sales, Marketing, & Business Tips
Webinar Recap: Your Customers' Perception is Your Brand's Reality
A recap of our webinar on sales, online reputation, and customer perception. Includes the 5 key takeaways, the recording, and a full recap.
Kristen McCormick
Sep 29, 2024
SMS & Messaging
The 24 Most Popular Hatch Campaign Templates
Use these outreach and follow-up templates to improve engagement and conversion with leads, prospects, and customers.
Kristen McCormick
Sep 27, 2024
SMS & Messaging
We Analyzed 163K HVAC Estimate Follow-Up Campaigns. Here's What We Found
We analyzed 163,000 HVAC sales follow-up campaigns. Check out our findings on response rates, character counts, message verbiage, and more.
Kristen McCormick
Sep 23, 2024
Sales, Marketing, & Business Tips
Scaling a Sales Strategy: 5 Things I Wish I Knew
Get the full recap and recording from our webinar with MarketSharp, called Scaling a Sales Strategy: 5 Things I Wish I Knew Sooner.
Kristen McCormick
Sep 12, 2024
Hatch Updates & Info
New & Improved Campaign Template Library in Hatch
Learn about the 7 new templates and additional improvements we've made to the Hatch template library, to make effective messaging even easier.
Kristen McCormick
Sep 12, 2024
Hatch Updates & Info
Hatch Now Integrates with Google LSA!
With the Hatch + Google LSA integration, you can reach out to your Google LSA leads immediately over text. Learn about this exciting Hatch update...
Kristen McCormick
Sep 8, 2024
Roofing
Webinar Recap: Bone Dry Roofing's 74% Set Rate
Discover the key strategies behind Bone Dry Roofing's 74% set rate in this webinar recap. Learn how to improve lead management, customer service, and...
Kristen McCormick
Aug 29, 2024
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