Curious what Hatch has been working on lately?
We’ve had our heads down–crushing code and getting feedback from our customers about the future of Hatch.
Through this, we’ve learned a lot and want to share what we have in the works.
Hatch has been working with the home improvement industry for over 4 years, helping companies craft messaging that gets results.
Through the last 4 years, we’ve developed a comprehensive library of proven campaigns that we’ve fine-tuned through millions of texts and emails sent from our platform and now we’re bringing them to you!
See how to build your own campaigns here, or see a quick demo:
You’ve written the campaign and sent it to the specific segment of contacts to drive results. But where do you see those results?
Dig down into exactly which campaigns are helping your business through campaign reporting.
Here you can see the nitty gritty details such as how many people went through the campaign, how many responded, and how many led to sales.
You can even coach your team on common replies or objections to your campaign messages and how best to resolve those moving forward.
Delivering consistent messaging to your customers can be hard, especially when your team is responding across multiple channels like phone, email and text.
Hatch has rolled out a way for you to maintain your go-to responses for common customer questions, complaints or objections using Suggested Responses.
You can store these replies on your Workspace for your team to easily access when replying to customers; delivering that level of quality you expect and your clients deserve.
Want to take a tour of our new features?
We'd love to show you around the product. Send us an email at firstname.lastname@example.org to get a guided tour of Hatch and how we can help you achieve your goals in 2020 and beyond.