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FAQs
Creating a Voice AI bot is the same as creating an SMS/email AI bot. You'll create your persona, business profile, FAQs, and instructions. You can test the bot before publishing and then make edits at any time after that. You can watch a demo of creating a bot here.
Currently, Hatch voice AI is for inbound call handling only. Outbound call functionality is slated for May 2025.
Currently, calendar integration is only available for ServiceTitan calendars, but the majority of our AI users use the bot to collect all of the information about the lead first and then have the bot hand off to a human for scheduling. Additional calendar integrations are in the roadmap for future releases.
We have a few resources for you!
- You can book a call with us here to get a demo and learn more.
- This is a brief demo on building a bot with an example AI voice conversation.
- This is the recap and recording of a webinar we did on the voice AI bot. It was a live demo, with tons of Q&As.
- Our voice AI page has sample AI conversation clips.
Just over the last month, we booked 123 leads that we otherwise would not have answered with Hatch AI. That's real revenue on the board.
- Rich Jordan, CEO
We've nearly tripled our conversion rate on after-hours and overflow calls in just a matter of months.
- Reyn Rogers, Director of Strategic Growth
We grew over 30% last year and we didn't add any people to do all that work.
- Jason Dowdy, COO
Our Voice AI is asking the questions that we don't, and we're closing deals from it.
- Rowdy Boling, VP of Sales & Marketing
There's inflection, there's empathy. Denise asks the right questions to get to the real problem and we didn't even prompt her to.
- Adrianne Gosselin, Director of Marketing
Our CSRs aren't chasing leads anymore. The AI does all of that so they can focus on the ones ready to buy.
- Kelly Mesaris, VP of Operations
Hatch has been vital in our ability to grow as a company. It's not just helped us scale, but uncovered opportunities we would have missed.
- Stephanie Bradley, Marketing Director
Last year, out of the rehash follow-up team, we closed over $7 million worth of business.
- Matt Tyner, CMO
We have about $70 million in the last 12 months that has passed through Hatch.
- Bri Skiffington, Founder & CEO
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