Revenue-driving results
With Rachel handling the bulk of the conversations, our call center isn't so burdened and we can focus on the value proposition.
"Our CSRs love the bot. They don't have to worry anymore about missing leads. Plus, bots never call out or have bad days."
"Our bot Josie works better than outsourcing to an answering service, because we can customize everything she says and does."
"It is so nice to come in on Monday and have 20-30 appointments in the booking tab from our bots over the weekend."
"We had a client whose husband had just died, and the bot was so empathetic and handled it perfectly. I was amazed."
"With our AI bot handling conversations around tune-ups and small ticket jobs, my humans can spend their time on systems and big installs."
"The customer gets a better experience, our sales reps make more money with less work, and we make more revenue. It's kind of a no-brainer."
"We've cut down the workload on our CSRs and ISRs by 2/3 and have made them way more efficient. It's the best technology decision we've made."
"We 4Xed our lead agg set rat and 2Xed our inside sales revenue with Hatch. The ability to set up integrations and create campaigns on our own is game-changing."
"With Hatch we can be in the driveway taking care of the customer before our competitor even calls them back. Having the right team and tools has been an absolute game-changer."