Home-services expertise, not generic AI
Trained to qualify new customers, book first cleanings, send reminders, and fill recurring schedules. Customized to your business’s rules.
AI Communications for Cleaning Services
AI for cleaning that doesn't stop at "booked"
New requests, reminders, recurring plans. Hatch AI answers, qualifies, books, and follows up 24/7, turning first time customers into loyal ones.
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01
Answer, qualify, and book
Every cleaning business lead answered, by call, text, or web form, so more of them become bookings.
02
Confirm and remind
Appointment reminders, reschedules,
and follow-ups, handled for you.
03
Rebook and retain
Recurring bookings and win-backs
that keep your schedule full.
Improved ROI
The customers you lose aren't just the calls you miss.
A booking request during a Saturday clean. A web lead that waits until Monday. A reminder nobody sent. A rebooking that never happened. Every gap between the first cleaning and the next one is a chance you might lose a long-term customer.
With Hatch
Answered every time, even while your team is mid-clean
Without Hatch
Missed calls during jobs and after hours
With Hatch
Engaged, qualified and booked for a first cleaning the moment they reach out
Without Hatch
New leads book another cleaner while waiting
With Hatch
Reminders and rebookings sent automatically, after every visit
Without Hatch
Recurring clients drift when nobody checks in
With Hatch
All conversations tracked and managed in one place
Without Hatch
Conversations in multiple inboxes
Customer Journey
Go from a one time deep clean to “See you next week.”
A first-time deep clean at 8pm becomes a rescheduled visit, then a standing every-two-weeks slot, without anyone on your team answering the phone. Hatch answers, books, and follows up, 24/7, from the first inquiry to the recurring booking.
Answer & Qualify
Every lead answered before they can call your competitor.
A new customer calls at 9 PM about needing a move-out deep clean. Hatch picks up, asks the right questions, and books the job before they hang up.
- Homeowner calls after hours
- Hatch qualifies the job
- Service call booked for 8 AM
Book & Confirm
Booked on your live calendar, by your rules.
Hatch applies the scheduling logic specific to your business, confirms every appointment, sends reminders, and handles reschedules, so every job lands in the right slot.
- Reminder texted the night before
- Customer asks to move it
- New time confirmed
Follow Up & Nurture
AI follow up that keeps every cleaning estimate moving.
Hatch follows up on every open estimate by text, phone, and email until the customer gives you an answer.
- Estimate sent
- Follow-up on day 2 and day 5
- Customer says yes
Reactivate & Renew
The job is done, the relationship isn’t.
After every job, Hatch asks for feedback and referrals and sends maintenance offers on schedule. When the customer calls next season, their history is already on file.
- Feedback request after the job
- Recurring clean reminder
- Repeat job booked
Voice AI in Action
Hear Hatch handle a call.
A homeowner calls with an urgent request. No hold music, no callback form.
- Hatch answers and gets the job details, the contact, the urgency
- Checks your availability and books the appointment, escalating if needed
- Texts a confirmation before the call ends
- Flags anything outside your scope for a person on your team
Hatch is among the first AI communications platforms to run OpenAI's GPT-Live-1, a new type of voice model that makes AI conversations sound remarkably natural.
Hear it for yourself
Powered by GPT-Live-10:00
*Call recordings edited for demonstration purposes. Actual results may vary.
Built for Efficiency
Every conversation in one place
One platform covers the whole customer journey, from the first inquiry through the first cleaning, reminders, and recurring visits.
- Every channel, one inbox: calls, texts, emails, and web forms all flow into one queue
- Runs on your rules: books with your scheduling
logic and cleaning plans - Automated escalation: routes conversations to a member of your team when needed
- One customer record: every call, text, and email attached to the same contact
Built to Fit
Your systems. Your rules. Your way.
Hatch connects to your lead sources, scheduling, and booking systems. It handles the conversation, then passes the booking back to your system of record.
- Lead sources: Yelp, Angi, Google LSA, Thumbtack, and more
- CRMs and FSMs: Certified app in the ServiceTitan App Marketplace, plus Jobber, HubSpot, Salesforce, and more through Zapier
- Customized for you: Our team works with each business to set Hatch up around its services, rules, and workflows
Insights for Growth
Launch fast. Track results. Optimize performance.
Start from proven templates, track how agents perform, and get ongoing help from our team, so you grow without adding admin work.
- Agent and Campaign Templates mean you can start from a proven template or build from scratch. Update Hatch once and every agent updates instantly
- Reporting and Conversational Analytics show you where to improve agent and team performance
- Designated ongoing support helps your team get the most out of Hatch
- AI agents work alongside your team, not in place of them, so you get more from the resources you have
Customer Stories
Real customers. Real results. Real growth.
81%
of leads booked by AI
*High Ground Service Pros • AI-handled call volume
3x
after-hours conversion
*Peaden • after-hours and overflow calls
59:1
return on investment
*Strittmatter • first-year ROI
These metrics are self-reported case study results voluntarily provided by customers. They are not intended to guarantee or promise any same or similar result.
Why Hatch
Built for cleaning services, with your needs in mind
More than 2,000 service brands run on Hatch.
Data privacy & security by default
Your customer data stays yours, protected from the first call. Every conversation syncs back to your CRM, so your system stays the source of truth.
Deep relationships with the partners you trust
Leads from Yelp, Angi, Google LSA, and Thumbtack, answered the moment they come in. Bookings passed to Jobber, HubSpot, Salesforce, or your CRM of choice.
Proven from one shop to enterprise
From a solo operator to multi-location teams, Hatch flexes to the needs of your business, scaling as you grow.
From setup to live, we've got your back
Hatch can be customized to your cleaning business, using your information and rules as inputs, integrating with your CRM software, and more.
Get Started
From first call to recurring customer, and every conversation after.
We’ll show you which cleaning calls, texts, and leads are slipping through today, and exactly what Hatch would catch.
Get a demo
*Offer expires October 31, 2026. Purchase a 12 month Hatch subscription and get the first 30 days free. Open to eligible customers in select categories. Subject to Hatch Master Services Agreement.