Home-services expertise, not generic AI
Trained to capture move details, respond to quote requests, and book estimates. Customized to your business’s rules.
AI Communications for Movers
AI for moving that doesn't stop at "booked"
Quote requests, move dates, peak-season rushes. Hatch AI responds 24/7, instantly capturing move details and booking the job, before the lead calls the next mover.
Get a demo
%201.svg)
01
Respond instantly
Every moving lead answered in seconds, day or night.
02
Qualify and book
Move date, home size, and distance captured, all in the booking details.
03
Confirm and follow up
Move-day reminders and quote follow-ups, handled for you.
Improved ROI
The moves you lose aren't just the calls you miss.
A quote request at 10pm. A move date nobody confirmed. An estimate nobody followed up on. Every minute between request and response is a move your competitor books.
With Hatch
Answered every time, even during peak season
Without Hatch
Missed calls when every crew is out
With Hatch
Move details captured and the estimate booked the moment they reach out
Without Hatch
Quote requests go to the fastest mover
With Hatch
Confirmations and follow-ups sent automatically before move day
Without Hatch
Move dates and estimates fall through the cracks
With Hatch
All conversations tracked and managed in one place
Without Hatch
Conversations in multiple inboxes
Customer Journey
From “quote request” to “move complete,” automated.
A quote request at 10pm becomes a booked truck, a changed move date, and a follow-up the next time they need someone, without anyone on your team touching the phone. Hatch answers, books, and follows up, 24/7, from the first quote request to move day and beyond.
Answer & Qualify
Every lead answered before they can call your competitor.
A family calls at 9pm about a two-bedroom move this weekend. Hatch picks up, asks the right questions, and books the job before they hang up.
- Homeowner calls after hours
- Hatch qualifies the job
- Estimate booked for 8 AM
Book & Confirm
Booked on your live calendar, by your rules.
Hatch applies the scheduling logic specific to your business, confirms every appointment, sends reminders, and handles reschedules, so every job lands in the right slot.
- Reminder texted the night before
- Customer asks to move it
- New time confirmed
Follow Up & Nurture
“Thinking about it” isn’t a no.
Hatch follows up on every open estimate by text, phone, and email until the customer gives you an answer.
- Estimate sent
- Follow-up on day 2 and day 5
- Customer says yes
Reactivate & Renew
The job is done, the relationship isn’t.
After every job, Hatch asks for feedback and referrals and sends maintenance offers on schedule. When the customer calls next season, their history is already on file.
- Feedback request after the job
- Review and referral request
- Repeat job booked
Voice AI in Action
Hear Hatch handle a call.
A homeowner calls with an urgent request. No hold music, no callback form.
- Hatch answers and gets the job details, the contact, the urgency
- Checks your availability and books the appointment, escalating if needed
- Texts a confirmation before the call ends
- Flags anything outside your scope for a person on your team
Hatch is among the first AI communications platforms to run OpenAI's GPT-Live-1, a new type of voice model that makes AI conversations sound remarkably natural.
Hear it for yourself
Powered by GPT-Live-10:00
*Call recordings edited for demonstration purposes. Actual results may vary.
Built for Efficiency
Every conversation in one place
One platform covers every customer communication, from the first quote request through the estimate, move-day confirmation, and follow-up.
- Every channel, one inbox: calls, texts, emails, and web forms all flow into one queue
- Runs on your rules: books around your crews, trucks,
and move dates - Automated escalation: routes conversations to a member of your team when needed
- One customer record: every call, text, and email attached to the same contact
Built to Fit
Your systems. Your rules. Your way.
Hatch connects to your lead sources, scheduling, and booking systems. It handles the conversation, then passes the booking back to your system of record.
- Lead sources: Yelp, Angi, Google LSA, Thumbtack, and more
- CRMs and FSMs: Certified app in the ServiceTitan App Marketplace, plus HubSpot, Salesforce, Microsoft Dynamics, and more through Zapier
- Customized for you: Our team works with each business to set Hatch up around its services, rules, and workflows
Insights for Growth
Launch fast. Track results. Optimize performance.
Start from proven templates, track how agents perform, and get ongoing help from our team, so you grow without adding admin work.
- Agent and Campaign Templates mean you can start from a proven template or build from scratch. Update Hatch once and every agent updates instantly
- Reporting and Conversational Analytics show you where to improve agent and team performance
- Designated ongoing support helps your team get the most out of Hatch
- AI agents work alongside your team, not in place of them, so you get more from the resources you have
Customer Stories
Real customers. Real results. Real growth.
81%
of leads booked by AI
*High Ground Service Pros • AI-handled call volume
3x
after-hours conversion
*Peaden • after-hours and overflow calls
59:1
return on investment
*Strittmatter • first-year ROI
These metrics are self-reported case study results voluntarily provided by customers. They are not intended to guarantee or promise any same or similar result.
Why Hatch
Built for movers, with your needs in mind
More than 2,000 service brands run on Hatch.
Data privacy & security by default
Your customer data stays yours, protected from the first call. Every conversation syncs back to your CRM, so your system stays the source of truth.
Deep relationships with the partners you trust
Leads from Yelp, Angi, Google LSA, and Thumbtack, answered the moment they come in. Bookings passed to HubSpot, Salesforce, Microsoft Dynamics, or your CRM of choice.
Proven from one shop to enterprise
From a single truck to multi-location teams, Hatch flexes to the needs of your business, scaling as you grow.
From setup to live, we've got your back
Hatch can be customized to your moving business, using your information and rules as inputs, integrating with your CRM software, and more.
Get Started
From first quote request to booked move, and every conversation after.
We’ll show you which moving calls, texts, and quote requests are slipping through today, and exactly how Hatch can help.
Get a demo
*Offer expires October 31, 2026. Purchase a 12 month Hatch subscription and get the first 30 days free. Open to eligible customers in select categories. Subject to Hatch Master Services Agreement.