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Product
Product capabilities
Platform Overview
An overview of the Hatch platform
Platform Overview
Journey Builder
Reach customers proactively at every stage
Journey Builder
Voice AI
Answer, filter, and book calls, 24/7
Voice AI
Data Bridge
Integrate AI throughout your tech stack
Data Bridge
Messaging AI
Always-on AI for SMS and email conversations
Messaging AI
Command Center
Central hub for CSR tasks, AI, and insights
Command Center
Knowledge Engine
Train and customize how your AI thinks
Knowledge Engine
AI Embed
Embed AI into your processes the way you work
AI Embed
High Ground Books 81% of Leads with AI and Saves $300K a Year
Rich Jordan
CEO
Case Study
Solutions
Solutions
24/7 Call Handling
Leads, non-leads, and emergencies
24/7 Call Handling
Customer Care
Reminders, updates, follow-up, and invoicing
Customer Care
Speed to Lead
Book more digital leads, 24/7
Speed to Lead
Customer Recontact
Memberships, recurring services, and past customers
Customer Recontact
Estimate Follow-up
Personalized follow-up to drive more revenue
Estimate Follow-up
Marketing Blasts
One-to-many outreach to leverage large audiences
Marketing Blasts
Lead Nurture
Re-engage aged leads, estimates, and no-shows
Lead Nurture
How Peaden Tripled Conversion on After-Hours Calls with Hatch AI
Reyn Rogers
Director of Strategic Growth
Case Study
Integrations
Customers
By industry
Home Services
HVAC, plumbing, electrical, roofing, and more
Home Services
Home Improvement
Remodeling, windows & doors, flooring, and more
Home Improvement
By role
Built for every operational role
CSRs, managers, and executives/owners
Built for every operational role
By size
SMB and Mid-Market
Scalable communication for growing teams.
SMB and Mid-Market
PE, Enterprise, and Multi-Location
Standardize complex communication at scale.
PE, Enterprise, and Multi-Location
By results
Customer Success Stories
Revenue growth, efficiency gains, and ROI across industries
Customer Success Stories
How Pella Grew 30% Without Adding Headcount
Jason Dowdy
COO
Case Study
Resources
Blog
New: Rate Google LSA Leads Directly in Hatch
See more
New in Hatch: ServiceTitan Calendar Management Panel
See more
Introducing Conversational Analytics: Turn Voice AI Calls Into Actionable Insight
See more
View all blogs
Playbooks
2026 AI CSR Cheatsheet
See more
Hatch + Siro Integration Lookbook
See more
2026 AI CSR Playbook
See more
View all playbooks
Webinars
How AI is Shaping Lead Generation & Conversion
See more
The Science Behind High-Converting Estimate Follow Up
See more
Hatch AI in Action: Outbound Voice
See more
View all webinars
View all resources
Pricing

author

Chris Bache

Articles byChris Bache

Jan 22

Hatch Updates & Info

Hatch is Joining Yelp!

Sep 10

Hatch Updates & Info

SMS & Messaging

HVAC

How ServiceTitan’s New Partnership Policy Impacts Hatch

Apr 15

Sales, Marketing, & Business Tips

The Ultimate Guide to Growing Your Home Improvement Business

Oct 20

Hatch Updates & Info

We're Not Just a Texting Platform Anymore

Mar 17

Industry News & Insights

Digital Tools to Help Home Improvement Businesses Navigate COVID-19

Feb 20

SMS & Messaging

It's Time to Implement Business Texting Software

Sep 4

Hatch Updates & Info

✍ ️From the Founders: The Hatch Story

Sep 4

Hatch Updates & Info

✍️From the Founders: We’re Headed to Y-Combinator