AI & Automation
Basic Bot Webinar Recap
Discover how Hatch's Basic Bot simplifies AI setup with intuitive scripting, dynamic conversations, and seamless lead qualification.
The Growth Engine
Resources, insights, and strategies for service businesses scaling with AI.
HVAC
15% Higher Booking Rates with Hatch AI: Webinar Recap
Learn how Point Loma Electric and Plumbing boosted their booking rates by 15% with Hatch AI, and what it has been like to train, trust, and save time...
Kristen McCormick
Nov 15, 2024
AI & Automation
Webinar Recap: Cutting through Costs & Competition in 2025
Discover key insights from our webinar on how to cut costs and stay competitive in the new year. Learn strategies from industry experts to thrive in...
Emily Kilcline
Oct 25, 2024
Contact Center & Customer Experience
Why AI CSRs Are the New Reality & Human CSRs Aren't Going Anywhere
Discover how AI can solve for scaling, staffing, and customer satisfaction challenges—with insights from the president of Genz-Ryan, the founder of...
Kristen McCormick
Oct 13, 2024
HVAC
Webinar Recap: The Expansion Trap with Jon Ryan & Homepros
Learn about the challenges of growing a home service business, and the tools and mindset it takes to maintain profitability and the right culture.
Kristen McCormick
Oct 11, 2024
AI & Automation
Implementing AI: A Guide for Contact Centers
Get the steps, tips, and insights you need to implement AI for your business or contact center with confidence.
Kristen McCormick
Jul 8, 2024
AI & Automation
Major Hatch AI Update! ServiceTitan Calendar Booking
Exciting update: Hatch AI now supports automatic calendar booking on ServiceTitan calendars. Discover the game-changing features and benefits!
Kristen McCormick
Jul 4, 2024
AI & Automation
New! Train Your Hatch AI Bot with CRM Details
Discover Train Your Bot from Hatch, enhancing AI communication with CRM context. Boost personalization, convenience, and efficiency for a better...
Kristen McCormick
Jun 27, 2024
AI & Automation
What is AI? The Essential Guide for Contact Centers
What is AI, what are its benefits, and how are call centers using it? Find out in this comprehensive guide to understanding AI for sales, marketing,...
Kristen McCormick
Jun 17, 2024
AI & Automation
12 Questions to Ask When Vetting an AI Tool
Learn what to ask when vetting an AI tool, such as data requirements, integration ease, and customization options, so you can find the best tool for...
Kristen McCormick
Jun 15, 2024
AI & Automation
Create Better Hatch AI Bots with the New Conflict Analyzer
Learn how our Conflict Analyzer tool helps you create more cohesive prompts and rules for your Hatch bots, making the bot building process even...
Brittany Barker
May 6, 2024
AI & Automation
Introducing the Hatch AI Analyzer: Build Better Bots Faster
Learn how our AI Analyzer tool helps you create more effective Hatch bots quickly while building essential AI skills for the future.
Brittany Barker
Apr 25, 2024
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