Industry News & Insights
Don’t “Wait and See”: Why Service Businesses that Delay AI Will Pay the Price
Why “waiting it out” quietly erodes revenue, efficiency, and customer trust
The Growth Engine
Resources, insights, and strategies for service businesses scaling with AI.
Industry News & Insights
Don’t Let Speed and Persistence be an Afterthought: Why Operations Win When Lead Handling Does
The teams that win don’t just generate demand—they operationalize speed and persistence at scale
Steven Knollmeyer
Feb 10, 2026
Industry News & Insights
The iOS 26 Unknown Sender Feature: What It Is and How to Adapt
Learn how to adapt to Apple’s iOS 26 update and its impact on SMS marketing with practical tips and solutions from Hatch.
Kristen McCormick
Aug 29, 2025
Industry News & Insights
Google LSA’s Competitive Quote Feature: What It Means for You (and How to Win)
Stay ahead with Google LSA's Competitive Quote feature. Learn how fast, high-quality responses can help you win more leads and improve your business...
Kristen McCormick
Jul 13, 2025
Industry News & Insights
What the 2025 Tax Credit Expiration Means for Solar Companies — and How to Adapt Fast
Learn how the 2025 tax credit expiration impacts solar companies and learn strategies to adapt swiftly, ensuring long-term success in a changing...
Kristen McCormick
Jul 13, 2025
Industry News & Insights
Data Dive: Speed to Lead Benchmarks for Retail Leads
Use our benchmarks to assess and improve your response and set rates with leads from Home Depot, Costco, and Lowe's.
Kristen McCormick
Apr 23, 2025
SMS & Messaging
Data Dive: HVAC Speed to Lead Response Rates
Discover how to improve HVAC Speed to Lead campaign performance with insights from top-performing examples and best practices for higher response...
Kristen McCormick
Dec 2, 2024
SMS & Messaging
We Analyzed 163K HVAC Estimate Follow-Up Campaigns. Here's What We Found
We analyzed 163,000 HVAC sales follow-up campaigns. Check out our findings on response rates, character counts, message verbiage, and more.
Kristen McCormick
Sep 23, 2024
Industry News & Insights
The FCC One-to-One Consent Ruling: What You Need to Know
Learn exactly what the new FCC one-to-one consent rule is, how it impacts lead generators and lead buyers, and what you need to do.
Kristen McCormick
Jan 30, 2024
Industry News & Insights
State of the Home Improvement Industry 2024
See how your sales, marketing, and operational performance stacks up against competitors and use our tips to improve in each area.
Kristen McCormick
Jan 18, 2024
Industry News & Insights
9 HVAC Industry Trends to Align with in 2024
Understand the trends shaping HVAC sales, marketing, operations, and customer experience in 2024 so you can set yourself up for success.
Kristen McCormick
Dec 12, 2023
Industry News & Insights
Recession fears are up. Leads are down. Now what?
A recession may be lurking, but there are ways home improvement companies can avoid the pain.
Lori Boyer
Jun 21, 2022
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