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Product capabilities
Platform Overview
An overview of the Hatch platform
Platform Overview
Platform Overview
Journey Builder
Reach customers proactively at every stage
Journey Builder
Journey Builder
Voice AI
Answer, filter, and book calls, 24/7
Voice AI
Voice AI
Data Bridge
Integrate AI throughout your tech stack
Data Bridge
Data Bridge
Messaging AI
Always-on AI for SMS and email conversations
Messaging AI
Messaging AI
Command Center
Central hub for CSR tasks, AI, and insights
Command Center
Command Center
Knowledge Engine
Train and customize how your AI thinks
Knowledge Engine
Knowledge Engine
AI Embed
Embed AI into your processes the way you work
AI Embed
AI Embed
High Ground Books 81% of Leads with AI and Saves $300K a Year
Rich Jordan
CEO
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Case Study
Case Study
Solutions
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Solutions
24/7 Call Handling
Leads, non-leads, and emergencies
24/7 Call Handling
24/7 Call Handling
Customer Care
Reminders, updates, follow-up, and invoicing
Customer Care
Customer Care
Speed to Lead
Book more digital leads, 24/7
Speed to Lead
Speed to Lead
Customer Recontact
Memberships, recurring services, and past customers
Customer Recontact
Customer Recontact
Estimate Follow-up
Personalized follow-up to drive more revenue
Estimate Follow-up
Estimate Follow-up
Marketing Blasts
One-to-many outreach to leverage large audiences
Marketing Blasts
Marketing Blasts
Lead Nurture
Re-engage aged leads, estimates, and no-shows
Lead Nurture
Lead Nurture
How Peaden Tripled Conversion on After-Hours Calls with Hatch AI
Reyn Rogers
Director of Strategic Growth
See next
Case Study
Case Study
Integrations
Customers
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By industry
Home Services
HVAC, plumbing, electrical, roofing, and more
Home Services
Home Services
Home Improvement
Remodeling, windows & doors, flooring, and more
Home Improvement
Home Improvement
By role
Built for every operational role
CSRs, managers, and executives/owners
Built for every operational role
Built for every operational role
By size
SMB and Mid-Market
Scalable communication for growing teams.
SMB and Mid-Market
SMB and Mid-Market
PE, Enterprise, and Multi-Location
Standardize complex communication at scale.
PE, Enterprise, and Multi-Location
PE, Enterprise, and Multi-Location
By results
Customer Success Stories
Revenue growth, efficiency gains, and ROI across industries
Customer Success Stories
Customer Success Stories
How Pella Grew 30% Without Adding Headcount
Jason Dowdy
COO
See next
Case Study
Case Study
Resources
Back
Blog
Before you Invest in AI: 3 Shifts to Make First [Webinar Recap]
See more
See more
New: Rate Google LSA Leads Directly in Hatch
See more
See more
New in Hatch: ServiceTitan Calendar Management Panel
See more
See more
View all blogs
View all blogs
View all blogs
Playbooks
2026 AI CSR Cheatsheet
See more
See more
Hatch + Siro Integration Lookbook
See more
See more
2026 AI CSR Playbook
See more
See more
View all playbooks
View all playbooks
View all playbooks
Webinars
How AI is Shaping Lead Generation & Conversion
See more
See more
The Science Behind High-Converting Estimate Follow Up
See more
See more
Hatch AI in Action: Outbound Voice
See more
See more
View all webinars
View all webinars
View all webinars
View all resources
View all resources
View all resources
Pricing
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Get a demo
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Product
Back
Product capabilities
Platform Overview
An overview of the Hatch platform
Platform Overview
Platform Overview
Journey Builder
Reach customers proactively at every stage
Journey Builder
Journey Builder
Voice AI
Answer, filter, and book calls, 24/7
Voice AI
Voice AI
Data Bridge
Integrate AI throughout your tech stack
Data Bridge
Data Bridge
Messaging AI
Always-on AI for SMS and email conversations
Messaging AI
Messaging AI
Command Center
Central hub for CSR tasks, AI, and insights
Command Center
Command Center
Knowledge Engine
Train and customize how your AI thinks
Knowledge Engine
Knowledge Engine
AI Embed
Embed AI into your processes the way you work
AI Embed
AI Embed
High Ground Books 81% of Leads with AI and Saves $300K a Year
Rich Jordan
CEO
See next
Case Study
Case Study
Solutions
Back
Solutions
24/7 Call Handling
Leads, non-leads, and emergencies
24/7 Call Handling
24/7 Call Handling
Customer Care
Reminders, updates, follow-up, and invoicing
Customer Care
Customer Care
Speed to Lead
Book more digital leads, 24/7
Speed to Lead
Speed to Lead
Customer Recontact
Memberships, recurring services, and past customers
Customer Recontact
Customer Recontact
Estimate Follow-up
Personalized follow-up to drive more revenue
Estimate Follow-up
Estimate Follow-up
Marketing Blasts
One-to-many outreach to leverage large audiences
Marketing Blasts
Marketing Blasts
Lead Nurture
Re-engage aged leads, estimates, and no-shows
Lead Nurture
Lead Nurture
How Peaden Tripled Conversion on After-Hours Calls with Hatch AI
Reyn Rogers
Director of Strategic Growth
See next
Case Study
Case Study
Integrations
Customers
Back
By industry
Home Services
HVAC, plumbing, electrical, roofing, and more
Home Services
Home Services
Home Improvement
Remodeling, windows & doors, flooring, and more
Home Improvement
Home Improvement
By role
Built for every operational role
CSRs, managers, and executives/owners
Built for every operational role
Built for every operational role
By size
SMB and Mid-Market
Scalable communication for growing teams.
SMB and Mid-Market
SMB and Mid-Market
PE, Enterprise, and Multi-Location
Standardize complex communication at scale.
PE, Enterprise, and Multi-Location
PE, Enterprise, and Multi-Location
By results
Customer Success Stories
Revenue growth, efficiency gains, and ROI across industries
Customer Success Stories
Customer Success Stories
How Pella Grew 30% Without Adding Headcount
Jason Dowdy
COO
See next
Case Study
Case Study
Resources
Back
Blog
Before you Invest in AI: 3 Shifts to Make First [Webinar Recap]
See more
See more
New: Rate Google LSA Leads Directly in Hatch
See more
See more
New in Hatch: ServiceTitan Calendar Management Panel
See more
See more
View all blogs
View all blogs
View all blogs
Playbooks
2026 AI CSR Cheatsheet
See more
See more
Hatch + Siro Integration Lookbook
See more
See more
2026 AI CSR Playbook
See more
See more
View all playbooks
View all playbooks
View all playbooks
Webinars
How AI is Shaping Lead Generation & Conversion
See more
See more
The Science Behind High-Converting Estimate Follow Up
See more
See more
Hatch AI in Action: Outbound Voice
See more
See more
View all webinars
View all webinars
View all webinars
View all resources
View all resources
View all resources
Pricing
Login
Login
Login
Login
Login
Login
Get a demo
Get a demo
Get a demo
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HVAC, plumbing & electrical
ServiceTitan
Estimate Follow-up
How TurnPoint Scaled Sales Follow-Up Across 50+ Brands With Hatch
58x
more appointments across brands
113X
more messages across brands
69X
more engagement across brands
View Hatch case study
View Hatch case study
HVAC, plumbing & electrical
South Carolina
ServiceTitan
Estimate Follow-up
Customer Care
How LimRic Is Closing 30% More Deals in Half the Time With Hatch
30%
more deals closed
50%
less time on follow-up
100+
calls per day, up from 65-70
View Hatch case study
View Hatch case study
HVAC, plumbing & electrical
Texas
Google LSA
Yelp
Estimate Follow-up
Customer Care
How Strittmatter Brought in $600K in Additional Revenue With Hatch
59:1
ROI from automated text messages
$600K
in additional revenue
$8K
sale from a customer complaint
View Hatch case study
View Hatch case study
Solar
Arizona
Modernize
Speed to Lead
Lead Nurture
How Havasu Solar Doubled Their Sales Month Over Month With Hatch
70%+
campaign response rate
20
appointments set on day one
2X
sales month over month
View Hatch case study
View Hatch case study
Remodeling
Virginia
Angi
Speed to Lead
How Paramount Builders Added $140K per Month in Revenue With Hatch
$140K
per month in additional revenue
39%
response rate vs 12% industry avg
35%
appointment set rate from responses
View Hatch case study
View Hatch case study
Remodeling
CertaOne
Estimate Follow-up
How a CertaPro Sales Rep Is Booking 56% More Jobs This Year
56%
more jobs booked this year
#1
top reps are biggest Hatch users
5-8
estimates per day, no time for follow-up
View Hatch case study
View Hatch case study
Basements
Illinois
Estimate Follow-up
How TSR Concrete Coatings Made $1M by Following Up With Unsold Leads
$1M+
in rehash revenue in 8 months
3 hrs
per day managing Hatch
#1
concrete coating company in the country
View Hatch case study
View Hatch case study
Basements
Illinois
LeadPerfection
Thumbtack
Speed to Lead
Estimate Follow-up
Lead Nurture
How Matrix Basement Systems Attributes $6.5M in Sales to Hatch
$6.5M
in sales attributed to Hatch
7%
increase in set rate
$1.5M
in rehash revenue uncovered
View Hatch case study
View Hatch case study
Remodeling
Ohio
Pennsylvania
North Carolina
South Carolina
Angi
Speed to Lead
Lead Nurture
How Joyce Factory Direct Grew Sales With 90% Fewer Outbound Calls
90%
fewer outbound calls, same production
3-4
new employees added since Hatch
25-40
messages in just 2 hours
View Hatch case study
View Hatch case study
1
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Rated 4.3
(
76 Reviews
)
Scale revenue, not headcount