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Product capabilities
Platform Overview
An overview of the Hatch platform
Platform Overview
Platform Overview
Journey Builder
Reach customers proactively at every stage
Journey Builder
Journey Builder
Voice AI
Answer, filter, and book calls, 24/7
Voice AI
Voice AI
Data Bridge
Integrate AI throughout your tech stack
Data Bridge
Data Bridge
Messaging AI
Always-on AI for SMS and email conversations
Messaging AI
Messaging AI
Command Center
Central hub for CSR tasks, AI, and insights
Command Center
Command Center
Knowledge Engine
Train and customize how your AI thinks
Knowledge Engine
Knowledge Engine
AI Embed
Embed AI into your processes the way you work
AI Embed
AI Embed
High Ground Books 81% of Leads with AI and Saves $300K a Year
Rich Jordan
CEO
See next
Case Study
Case Study
Solutions
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Solutions
24/7 Call Handling
Leads, non-leads, and emergencies
24/7 Call Handling
24/7 Call Handling
Customer Care
Reminders, updates, follow-up, and invoicing
Customer Care
Customer Care
Speed to Lead
Book more digital leads, 24/7
Speed to Lead
Speed to Lead
Customer Recontact
Memberships, recurring services, and past customers
Customer Recontact
Customer Recontact
Estimate Follow-up
Personalized follow-up to drive more revenue
Estimate Follow-up
Estimate Follow-up
Marketing Blasts
One-to-many outreach to leverage large audiences
Marketing Blasts
Marketing Blasts
Lead Nurture
Re-engage aged leads, estimates, and no-shows
Lead Nurture
Lead Nurture
How Peaden Tripled Conversion on After-Hours Calls with Hatch AI
Reyn Rogers
Director of Strategic Growth
See next
Case Study
Case Study
Integrations
Customers
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By industry
Home Services
HVAC, plumbing, electrical, roofing, and more
Home Services
Home Services
Home Improvement
Remodeling, windows & doors, flooring, and more
Home Improvement
Home Improvement
By role
Built for every operational role
CSRs, managers, and executives/owners
Built for every operational role
Built for every operational role
By size
SMB and Mid-Market
Scalable communication for growing teams.
SMB and Mid-Market
SMB and Mid-Market
PE, Enterprise, and Multi-Location
Standardize complex communication at scale.
PE, Enterprise, and Multi-Location
PE, Enterprise, and Multi-Location
By results
Customer Success Stories
Revenue growth, efficiency gains, and ROI across industries
Customer Success Stories
Customer Success Stories
How Pella Grew 30% Without Adding Headcount
Jason Dowdy
COO
See next
Case Study
Case Study
Resources
Back
Blog
Before you Invest in AI: 3 Shifts to Make First [Webinar Recap]
See more
See more
New: Rate Google LSA Leads Directly in Hatch
See more
See more
New in Hatch: ServiceTitan Calendar Management Panel
See more
See more
View all blogs
View all blogs
View all blogs
Playbooks
2026 AI CSR Cheatsheet
See more
See more
Hatch + Siro Integration Lookbook
See more
See more
2026 AI CSR Playbook
See more
See more
View all playbooks
View all playbooks
View all playbooks
Webinars
How AI is Shaping Lead Generation & Conversion
See more
See more
The Science Behind High-Converting Estimate Follow Up
See more
See more
Hatch AI in Action: Outbound Voice
See more
See more
View all webinars
View all webinars
View all webinars
View all resources
View all resources
View all resources
Pricing
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Get a demo
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Product
Back
Product capabilities
Platform Overview
An overview of the Hatch platform
Platform Overview
Platform Overview
Journey Builder
Reach customers proactively at every stage
Journey Builder
Journey Builder
Voice AI
Answer, filter, and book calls, 24/7
Voice AI
Voice AI
Data Bridge
Integrate AI throughout your tech stack
Data Bridge
Data Bridge
Messaging AI
Always-on AI for SMS and email conversations
Messaging AI
Messaging AI
Command Center
Central hub for CSR tasks, AI, and insights
Command Center
Command Center
Knowledge Engine
Train and customize how your AI thinks
Knowledge Engine
Knowledge Engine
AI Embed
Embed AI into your processes the way you work
AI Embed
AI Embed
High Ground Books 81% of Leads with AI and Saves $300K a Year
Rich Jordan
CEO
See next
Case Study
Case Study
Solutions
Back
Solutions
24/7 Call Handling
Leads, non-leads, and emergencies
24/7 Call Handling
24/7 Call Handling
Customer Care
Reminders, updates, follow-up, and invoicing
Customer Care
Customer Care
Speed to Lead
Book more digital leads, 24/7
Speed to Lead
Speed to Lead
Customer Recontact
Memberships, recurring services, and past customers
Customer Recontact
Customer Recontact
Estimate Follow-up
Personalized follow-up to drive more revenue
Estimate Follow-up
Estimate Follow-up
Marketing Blasts
One-to-many outreach to leverage large audiences
Marketing Blasts
Marketing Blasts
Lead Nurture
Re-engage aged leads, estimates, and no-shows
Lead Nurture
Lead Nurture
How Peaden Tripled Conversion on After-Hours Calls with Hatch AI
Reyn Rogers
Director of Strategic Growth
See next
Case Study
Case Study
Integrations
Customers
Back
By industry
Home Services
HVAC, plumbing, electrical, roofing, and more
Home Services
Home Services
Home Improvement
Remodeling, windows & doors, flooring, and more
Home Improvement
Home Improvement
By role
Built for every operational role
CSRs, managers, and executives/owners
Built for every operational role
Built for every operational role
By size
SMB and Mid-Market
Scalable communication for growing teams.
SMB and Mid-Market
SMB and Mid-Market
PE, Enterprise, and Multi-Location
Standardize complex communication at scale.
PE, Enterprise, and Multi-Location
PE, Enterprise, and Multi-Location
By results
Customer Success Stories
Revenue growth, efficiency gains, and ROI across industries
Customer Success Stories
Customer Success Stories
How Pella Grew 30% Without Adding Headcount
Jason Dowdy
COO
See next
Case Study
Case Study
Resources
Back
Blog
Before you Invest in AI: 3 Shifts to Make First [Webinar Recap]
See more
See more
New: Rate Google LSA Leads Directly in Hatch
See more
See more
New in Hatch: ServiceTitan Calendar Management Panel
See more
See more
View all blogs
View all blogs
View all blogs
Playbooks
2026 AI CSR Cheatsheet
See more
See more
Hatch + Siro Integration Lookbook
See more
See more
2026 AI CSR Playbook
See more
See more
View all playbooks
View all playbooks
View all playbooks
Webinars
How AI is Shaping Lead Generation & Conversion
See more
See more
The Science Behind High-Converting Estimate Follow Up
See more
See more
Hatch AI in Action: Outbound Voice
See more
See more
View all webinars
View all webinars
View all webinars
View all resources
View all resources
View all resources
Pricing
Login
Login
Login
Login
Login
Login
Get a demo
Get a demo
Get a demo
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How Pella Grew 30% Without Adding Headcount
30%
revenue growth without adding staff
74%
response rate on rehash
9+
year partnership with Hatch
View Hatch case study
View Hatch case study
HVAC, plumbing & electrical
Florida
ServiceTitan
Google LSA
Angi
Inbound Call Handling
Speed to Lead
Estimate Follow-up
Lead Nurture
Customer Recontact
How Peaden Tripled Conversion on After-Hours Calls with Hatch AI
3x
conversion on after-hours and overflow calls
30%
of all revenue influenced by Hatch
3.6K
inbound calls handled per month
View Hatch case study
View Hatch case study
HVAC, plumbing & electrical
ServiceTitan
Inbound Call Handling
Speed to Lead
Estimate Follow-up
Lead Nurture
Customer Care
How Free Agency Drove $70M in Client Revenue with Hatch
$70M
in client revenue influenced by Hatch
View Hatch case study
View Hatch case study
Roofing
Indiana
Ohio
Michigan
Florida
Colorado
Improveit360
Angi
Facebook
Google LSA
HomeBuddy
Thumbtack
Speed to Lead
Estimate Follow-up
Lead Nurture
Customer Care
Missed Call Follow-up
How Bone Dry Roofing Closed $7M in Rehash Revenue with Hatch
2.5x
higher booking rate
$7M+
closed from rehash and follow-up
17%
of all revenue influenced by Hatch
View Hatch case study
View Hatch case study
HVAC, plumbing & electrical
New Jersey
New Hampshire
Maine
ServiceTitan
Angi
Google LSA
HomeBuddy
Modernize
Inbound Call Handling
Speed to Lead
Estimate Follow-up
Lead Nurture
Customer Recontact
High Ground Books 81% of Leads with AI and Saves $300K a Year
81%
of bookable leads booked by AI
80%
decrease in abandoned call rate
75%
of call volume handled by AI
View Hatch case study
View Hatch case study
Roofing
Florida
Salesforce
Inbound Call Handling
Speed to Lead
Estimate Follow-up
Lead Nurture
Customer Care
How Crown Roofing Influenced $365K in Sales With Hatch AI in Just 60 Days
$365K
in sales attributed to Hatch in 60 days
100X
ROI
<1%
opt-out rate
View Hatch case study
View Hatch case study
HVAC, plumbing & electrical
Texas
ServiceTitan
Google LSA
homeyou
Inbound Call Handling
Speed to Lead
Estimate Follow-up
Lead Nurture
Customer Care
How Shafer Services Is Booking 80% More Leads With Hatch AI Voice
80%
more bookings with Voice AI
90+
appointments set per month by AI
200–300
calls per month handled by Voice AI
View Hatch case study
View Hatch case study
Remodeling
New Jersey
Pennsylvania
LeadPerfection
Angi
Google LSA
Facebook
HomeBuddy
homeyou
Speed to Lead
Estimate Follow-up
Lead Nurture
Customer Care
Recruiting
How Luxury Bath NJPA Doubled Their Booking Rate With Hatch AI
2x
higher set rate
$4M
in revenue in 7 months
75%
decrease in confirmation time
View Hatch case study
View Hatch case study
HVAC, plumbing & electrical
Virginia
ServiceTitan
Angi
Modernize
Google LSA
Yelp
Speed to Lead
Estimate Follow-up
Lead Nurture
How SwiftPro Doubled Their Yelp Response Rate With Hatch AI
2x
Yelp response rate
2
appointments booked within 24 hours
60%
average Yelp response rate
View Hatch case study
View Hatch case study
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Rated 4.3
(
76 Reviews
)
Scale revenue, not headcount