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August 16, 2025
Hatch Updates & Info

Hatch Updates 8.18.25

Get the rundown on the latest with Hatch, including the ability to re-order suggest responses, multi-campaign bots, and more.
Written by
Kristen McCormick

Here's the latest in Hatch updates—both product enhancements and content we've put out!

1. Reordering suggested responses

You can now change the order in which suggested responses appear in the open card. Simply drag and dorp them on the workspace configs page! 

reorder-suggested-responses

2. Multi-campaign bots

You can now assign a bot to multiple campaigns in the Hatch Assistant playground! This makes monitoring and maintenance easier than ever.

one-bot-multiple-campaigns

3. Meet with us at Pantheon

ServiceTitan users, if you're headed to Pantheon next month, book some time to catch up with us in person! Our VP of Customer Success (Eric Blumenthal) will be meeting with customers 1:1 to review your account, make sure it's optimized, and answer any questions you may have.

4. Meet with us at Super Meeting

We'll be doing the same thing at Super Meeting! If you'll be at Nexstar's Super Meeting on September 30, book some time with us to review your account, make sure it's optimized, and answer any questions you have.

5. Recent content

Past announcements & reminders

Have questions?

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